Community Association Manager (Portfolio)

Sentry Management•North Canton, OH

About The Position

Sentry Management is hiring an experienced Community Association Manager (Portfolio) for its North Canton, Ohio market. The role oversees assigned community associations and coordinates with Boards of Directors, vendors, and the Sentry Home Office to provide customer service while maintaining and achieving company goals. The manager supports board and community needs, association operations, vendor and maintenance matters, financial processes, and association transitions.

Requirements

  • Previous community management experience.
  • Maintain licensing in some states.
  • Professional, organized, and self-motivated.
  • Strong written and verbal communication skills.
  • Valid motor vehicle license and a clean driving record.
  • Proficiency with Microsoft Office and general computer skills.

Responsibilities

  • Meet the needs of each assigned Board and Community to sustain maximum client satisfaction.
  • Prepare for, attend, and participate in annual and general meetings.
  • Manage vendor proposals and contracts, risk management, insurance, maintenance requests, and architectural requests and approvals.
  • Coordinate employees, including janitorial, maintenance, and administrative personnel.
  • Collect invoices, code them for payment, and follow up on monthly assessments due.
  • Serve as a liaison between association boards and legal counsel.
  • Prepare manager reports and financial summaries for boards.
  • Manage the onboarding and exit of associations.

Benefits

  • Training and support provided.
  • Comprehensive benefits package.
  • Work-life balance.
  • Salary commensurate with experience and qualifications.
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