Community Association Manager (Portfolio)

Leland Management•St. Cloud, FL

2d•$60,000 - $65,000

About The Position

Leland Management is seeking an experienced Portfolio Community Association Manager in the St. Cloud area. The full-time position offers a competitive salary and benefits. Community Association Managers are certified and licensed by the State of Florida for Community Association Management. They ensure that communities are organized and operated in accordance with their governing documents, working directly with Boards of Directors, association attorneys, contractors, and support staff to manage communities and resolve problems.

Requirements

A Community Association Manager (CAM) license.
Strong managerial background with one to three years of experience as a manager in association management or a similar field such as hospitality, apartments, development, or real estate.
Strong working knowledge of customer service principles and practices.
Ability to read, analyze, and interpret technical procedures, leases, regulations, or similarly complex documents.
Strong interpersonal, leadership, and customer service skills.
Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and SharePoint.

Nice To Haves

Experience with site inspections and conducting meetings.
Experience in association management software such as Caliber.
Experience overseeing property or building operations, including staff and service contracts, resident retention, and resident improvements.

Responsibilities

Organize time effectively in a dynamic environment and balance competing demands from multiple projects independently.
Maintain high standards of performance and model them for staff.
Complete projects by motivating, supervising, and directing a team of associates.
Build professional relationships with residents, Boards of Directors, contractors, technicians, vendors, and other business groups.
Analyze and address situations that could become problems; evaluate policies and recommend options to the Board.
Handle stressful situations with composed authority and follow directions from supervisors and the Board of Directors.
Review financial reports and develop complete and accurate budgets.
Monitor assets, cash balances, project funding availability, and cash flow for capital improvements.
Maintain and apply current knowledge of state regulatory statutes and community documents, policies, and procedures.
Ensure property improvement and maintenance of common areas.
Prepare for and conduct association meetings.
Process violations, work orders, and architectural control applications.
Maintain a positive and confident demeanor amid changing environments and growing communities.