Community Association Manager, Portfolio

Beacon Community Management Services•McDonough, GA

1d•Hybrid

About The Position

Beacon Management Services is seeking an experienced, proactive, and service-oriented Community Association Manager to oversee a portfolio of homeowner associations and condominium associations throughout the McDonough, Georgia 30252 metro area. The manager serves as the primary point of contact for assigned communities and works with Boards of Directors, homeowners, vendors, contractors, and internal support teams to support effective operations and exceptional service. The role oversees daily community operations, coordinates maintenance and vendor projects, assists with budgets and financial reporting, and helps ensure community standards and governing documents are upheld. It requires strong communication, sound judgment, accountability, organization, and the ability to manage competing priorities while maintaining productive relationships with community stakeholders. The position is full-time and hybrid, with a Monday-through-Friday schedule and at least one day per week in the corporate office. Occasional weekend work may be needed, and additional in-office days may be required based on management direction and business needs. Business-casual attire is required in accordance with company policy. Salary is commensurate with experience.

Requirements

Must possess and maintain an active Georgia Community Association Manager (CAM) License or an active Georgia Real Estate License, or obtain the required license before the date of hire.
Knowledge of association operations, budgeting, accounts payable, financial reporting, property maintenance, and vendor management.
Ability to read, interpret, and explain financial statements and budget variances.
Experience with property management software.
Strong organizational, communication, leadership, and problem-solving skills.
Ability to manage multiple priorities, meet deadlines, and follow through on commitments.
Professional demeanor and ability to handle sensitive situations with diplomacy and sound judgment.
Willingness to seek guidance, accept feedback, and collaborate with internal teams when needed.
Valid driver's license and clean driving record.
Must successfully pass a background check.

Nice To Haves

Two or more years of community association or property management experience preferred.
Associate's or bachelor's degree preferred, or equivalent professional experience.
Vantaca experience is a strong plus.

Responsibilities

Manage an assigned portfolio of HOA and condominium communities, serving as the primary liaison for Boards of Directors, homeowners, vendors, and contractors.
Build and maintain relationships with Board members, providing guidance, regular updates, and professional recommendations about community operations.
Prepare for and lead Board meetings, provide management updates, and ensure action items are documented and completed promptly.
Assist with budget preparation, financial planning, and expense monitoring for assigned associations.
Review vendor invoices, verify charges against contracts and completed work, code expenses, and approve payments in accordance with approved budgets and company policies.
Review monthly financial statements, including balance sheets, income statements, budget-to-actual reports, reserve balances, and delinquency reports.
Work with the Accounting team to resolve discrepancies and communicate financial information to Boards.
Prepare and distribute Board packets, management reports, newsletters, letters, and other community communications.
Oversee maintenance projects, coordinate service requests, and monitor vendor and contractor performance.
Conduct property visits, inspections, violation drives, and amenity checks as required by association contracts.
Respond promptly and professionally to resident concerns, maintenance issues, and emergency service requests.
Maintain accurate community records, contracts, correspondence, and other documentation.
Track outstanding action items and provide consistent updates to Boards, residents, vendors, and leadership.
Respond to voicemails within 24 hours and emails within 48 hours.
Collaborate with the Regional Director, Administrative Assistants, Accounting team, and other internal departments to address challenges and support community needs.
Proactively communicate workload concerns, competing priorities, and support needs to leadership.
When applicable, assist with supervising direct reports, providing performance feedback, and conducting annual evaluations in coordination with Human Resources.
Demonstrate accountability, initiative, professionalism, and a commitment to continuous improvement while managing a demanding portfolio.