Portfolio Community Association Manager

Associa • Orlando, FL

3h

About The Position

Associa is seeking a Community Association Manager (LCAM) to join its team in Orlando, Florida. The role works closely with clients and vendors and partners with other Associa departments. Success requires strong customer service skills and the ability to manage multiple projects.

Requirements

• Valid Florida Community Association Manager (LCAM) License.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Experience in community management, customer service, hospitality, or another related industry.
• Proficiency in typical business correspondence, including grammar, structure, punctuation, and spelling.
• Proficiency in customer service and conflict resolution.
• Ability to work effectively with others in person and in group settings.
• Ability to prioritize, manage time, and meet deadlines.
• Ability to communicate effectively and professionally by phone, email, and in person.

Responsibilities

• Act as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
• Travel to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as required by the management agreement.
• Prepare annual disclosure packages, annual meeting notifications, and annual financial statement packages for homeowners, and arrange bulk mailing within timelines set by state statute or governing documents.
• Review monthly financial reports and ensure a management summary is submitted to the Association Board of Directors.
• Provide or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures needed to maintain the desired community appearance and operation.

Benefits

• Competitive benefits package for full-time employees, including medical, dental, and vision insurance, 401(k), and disability insurance.
• Support with wellness and development initiatives.
• The company has been designated a Great Place to Work for six consecutive years, and many locations have received Best and Brightest awards.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed