Community Association Manager (Portfolio)

Leland Management • Rockledge, FL

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About The Position

Leland Management is seeking a Portfolio Community Association Manager for the Rockledge, Florida area. This is a full-time position with a competitive salary and benefits. Community Association Managers are certified and licensed by the State of Florida for Community Association Management (CAM). They ensure communities are organized and operated in accordance with their governing documents, working directly with Boards of Directors, association attorneys, contractors, and support staff to manage communities and resolve problems.

The role requires managing multiple projects, supervising and motivating associates, maintaining professional relationships with residents and business partners, reviewing financial reports and preparing budgets, and supporting property improvements and common-area maintenance. The manager also prepares and conducts association meetings and processes violations, work orders, and architectural control applications. Managers receive ongoing training and support from several corporate support teams.

Requirements

• Must hold a Florida Community Association Manager (CAM) license.
• One to three years of experience as a manager in association management or a similar field, such as hospitality, apartments, development, or real estate.
• Strong working knowledge of customer service principles and practices.
• Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents of similar complexity.
• Strong interpersonal, leadership, and customer service skills.
• Proficiency and working knowledge of Microsoft Office applications, including Word, Excel, Outlook, and SharePoint.

Nice To Haves

• Experience with site inspections and conducting meetings.
• Experience with association software such as Caliber.
• Experience overseeing property or building operations, including staff and service contracts, resident retention, and resident improvements.

Responsibilities

• Organize time effectively in a dynamic work environment and balance competing demands from multiple projects independently.
• Adhere to high performance standards and model them for staff.
• Complete projects by motivating, supervising, and directing a team of associates.
• Build professional relationships with residents, the Board of Directors, contractors, technicians, vendors, and other business groups.
• Analyze and address situations that could become problems.
• Analyze the advantages and disadvantages of policies and make recommendations to the Board.
• Handle potentially stressful situations with composed authority.
• Understand and follow directions from direct supervisors and the Board of Directors.
• Review financial reports and develop complete and accurate budgets.
• Monitor assets, cash balances, project funding availability, and cash flow for capital improvements.
• Maintain and apply current knowledge of state regulatory statutes and community documents, policies, and procedures.
• Ensure property improvements and maintenance of common areas.
• Prepare for and conduct association meetings.
• Process violations, work orders, and architectural control applications.

Benefits

• Ongoing training and support
• Salary
• 401(k) with employer match
• Mileage reimbursement
• Monthly cell phone allowance
• Health insurance
• Dental insurance
• Vision insurance
• Supplemental insurance
• Generous paid time off
• Company-paid holidays
• Supportive and flexible work environment
• Industry-leading software (Caliber) and laptop
• Annual three-day corporate training

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed