Community Association Manager, Portfolio

Beacon Community Management Services LLC • McDonough, GA

2d • Hybrid

About The Position

Beacon Management Services is seeking an experienced, proactive, and service-oriented Community Association Manager to oversee a portfolio of homeowner associations and condominium associations throughout the McDonough, Georgia 30252 metro area. The role is the primary point of contact for assigned communities and works closely with Boards of Directors, homeowners, vendors, contractors, and internal support teams to ensure effective operations and service.

The manager oversees daily community operations, coordinates maintenance and vendor projects, assists with budgeting and financial reporting, and ensures community standards and governing documents are upheld. The role requires managing competing priorities, maintaining stakeholder relationships, communicating professionally, exercising sound judgment, and taking ownership while collaborating with leadership and internal resources. The position is full-time and hybrid, with at least one day per week in the corporate office.

Requirements

• Must possess and maintain an active Georgia Community Association Manager (CAM) License or an active Georgia Real Estate License, or obtain the required license before the date of hire.
• Knowledge of association operations, budgeting, accounts payable, financial reporting, property maintenance, and vendor management.
• Ability to read, interpret, and explain financial statements and budget variances.
• Strong organizational, communication, leadership, and problem-solving skills.
• Ability to manage multiple priorities, meet deadlines, and follow through on commitments.
• Professional demeanor and ability to navigate sensitive situations with diplomacy and sound judgment.
• Willingness to seek guidance, accept feedback, and collaborate with internal teams when needed.
• Valid driver's license and clean driving record.
• Must successfully pass a background check.

Nice To Haves

• Two or more years of community association or property management experience preferred.
• Associate's or bachelor's degree preferred, or equivalent professional experience.
• Experience with property management software; Vantaca experience is a strong plus.

Responsibilities

• Manage an assigned portfolio of HOA and condominium communities, serving as the primary liaison for Boards of Directors, homeowners, vendors, and contractors.
• Build and maintain relationships with Board members, providing guidance, regular updates, and professional recommendations about community operations.
• Prepare for and lead Board meetings, provide management updates, and ensure action items are documented and completed in a timely manner.
• Assist with budget preparation, financial planning, and expense monitoring for assigned associations.
• Review vendor invoices, verify charges against contracts and completed work, code expenses, and approve payments in accordance with approved budgets and company policies.
• Review monthly financial statements, including balance sheets, income statements, budget-to-actual reports, reserve balances, and delinquency reports; work with Accounting to resolve discrepancies and communicate financial information to Boards.
• Prepare and distribute Board packets, management reports, newsletters, letters, and other community communications.
• Oversee maintenance projects, coordinate service requests, and monitor vendor and contractor performance.
• Conduct property visits, inspections, violation drives, and amenity checks as required by association contracts.
• Respond promptly and professionally to resident concerns, maintenance issues, and emergency service requests.
• Maintain accurate community records, contracts, correspondence, and other documentation.
• Track outstanding action items and provide consistent updates to Boards, residents, vendors, and leadership.
• Respond to voicemails within 24 hours and emails within 48 hours.
• Collaborate with the Regional Director, Administrative Assistants, Accounting team, and other internal departments to address challenges and support community needs.
• Communicate workload concerns, competing priorities, and support needs to leadership proactively.
• When applicable, assist with supervising direct reports, providing performance feedback, and conducting annual evaluations in coordination with Human Resources.
• Demonstrate accountability, initiative, professionalism, and commitment to continuous improvement while managing a demanding portfolio.

Benefits

• 401(k)
• Health, dental, and vision insurance
• Life insurance
• Paid time off
• Paid holidays
• Supportive, team-oriented culture with leadership invested in employee success
• Collaborative environment that encourages communication, questions, and professional development
• Access to internal resources and support teams
• Opportunities for career growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed