Manager of Community Association Relations

Hotwire Communications • Fort Lauderdale, FL

9d

About The Position

The Manager of Community Association Relations supports the regional Business Development team in establishing Hotwire as a trusted business partner and creating new or incremental sales opportunities with current clients, Property Management Companies, Homeowner Associations, and Boards of Directors. The role develops relationships in the industry and community to strengthen Hotwire’s reputation and brand awareness within the region.

The position promotes Hotwire’s products and services, identifies opportunities to network and generate leads, and collaborates with Business Development, Marketing and Public Relations, and regional leadership. It also maintains accurate Salesforce records and in-depth knowledge of residential and commercial products. Other duties may be assigned by the Supervisor.

Requirements

• Bachelor’s degree in Business or Marketing.
• Certification in CMCA, AMS, PCAM, or CFCAM.
• At least 5 years of experience in the Community Management or Property Management industry, with demonstrated success performing the essential functions.
• Exceptional selling and relationship-building skills.
• Strong networking ability and a proven record of maintaining strong client relationships.
• Customer service skills.
• Effective written, verbal, and telephone communication skills.
• A collaborative team orientation, integrity, and sound business ethics.
• Self-starter who leads by example and personal involvement.
• Motivation to achieve and make an impact.
• Ability to multitask and work effectively in a dynamic, fast-paced environment.
• Must be legally able to drive and provide own transportation to various locations in the organizational service area, including weekends and evenings.

Responsibilities

• Develop and maintain professional relationships within the region to identify business development opportunities.
• Connect with industry professionals and leverage relationships to support the Business Development team’s sales process.
• Promote brand awareness and product knowledge by coordinating facility tours and product demonstrations with appropriate internal departments.
• Identify regional promotional and advertising opportunities and work with Marketing and Public Relations to create content.
• Collaborate with regional leadership to ensure Hotwire is engaged with relevant organizations and properly represented in the market.
• Participate in target organizations, including serving on committees and in executive-level seats.
• Research organizations and individuals to find networking and relationship-building opportunities.
• Attend tradeshows, expos, Chamber of Commerce events, and Trade Association events as needed to support Business Development and regional sales goals.
• Use networking opportunities to build brand awareness and generate leads for the Business Development team.
• Update and maintain the Salesforce database with accurate contact information and sales leads.
• Maintain in-depth knowledge of residential and commercial products.
• Perform other duties as assigned by the Supervisor.

Benefits

• Comprehensive healthcare, dental, and vision plans
• 401(k) retirement plan with company match
• Paid vacation, sick time, and additional holidays, including the employee’s birthday
• Paid volunteer time
• Paid parental leave
• Discounts on Hotwire services for employees who live on a property serviced by Hotwire, including high-speed internet, video, phone, and security services
• Employee referral bonuses
• Exclusive entertainment discounts and perks

What This Job Offers

• Job Type: Full-time
• Career Level: Manager