Manager of Community Association Relations

Hotwire Communications Ltd • Fort Lauderdale, FL

10d

About The Position

The Manager of Community Association Relations supports the regional Business Development team by establishing Hotwire as a trusted business partner and creating new or incremental sales opportunities among current clients, property management companies, homeowner associations, and boards of directors. The role develops relationships in the industry and community to strengthen Hotwire’s reputation and brand awareness within the region.

The position works with internal teams and regional leadership to promote Hotwire’s brand and product knowledge, identify promotional opportunities, and ensure the company is represented appropriately in the market. It also engages with target organizations, attends relevant events, and uses networking to build awareness and generate leads. The role maintains accurate contact and sales lead information in Salesforce and an in-depth knowledge of residential and commercial products. Other duties may be assigned by the Supervisor.

Requirements

• Bachelor’s degree in Business or Marketing and certification in CMCA, AMS, PCAM, or CFCAM.
• At least 5 years of experience in the Community Management or Property Management industry, with demonstrated success performing the essential functions.
• Exceptional selling, networking, and relationship-building skills.
• Proven record of strong client relationships and customer service skills.
• Effective written, verbal, and telephone communication skills.
• Team-oriented approach, integrity, and strong business ethics.
• Self-starter who leads by example and personal involvement.
• Competitive, opportunity-oriented approach and eagerness to achieve results and make an impact.
• Ability to multitask and work effectively in a dynamic, fast-paced environment.
• Ability to legally drive and provide personal transportation to locations throughout the organizational service area, including weekends and evenings.

Responsibilities

• Develop and maintain professional relationships within the region to identify new business development opportunities.
• Support the Business Development team by connecting with industry professionals and leveraging those relationships to support the sales process.
• Promote brand awareness and product knowledge by scheduling and coordinating facility tours and product demonstrations with appropriate internal departments.
• Identify promotional and advertising opportunities within the region and work with the Marketing and Public Relations team to create content.
• Collaborate with regional leadership to ensure Hotwire remains engaged with specific organizations and is properly represented in the market.
• Engage and participate in target organizations, including serving on committees and in executive-level seats.
• Research organizations and individuals to identify networking and relationship-development opportunities.
• Attend events, including trade shows and expos, Chambers of Commerce, and trade association events, as needed to support the Business Development team and regional sales goals.
• Use networking opportunities to build brand awareness and generate leads for the Business Development team.
• Update and maintain the Salesforce database with accurate contact information and sales leads.
• Maintain in-depth knowledge of residential and commercial products.
• Perform other duties as assigned by the Supervisor.

Benefits

• Comprehensive healthcare, dental, and vision plans.
• 401(k) retirement plan with company match.
• Paid vacation, sick time, and additional holidays, including the employee’s birthday.
• Paid volunteer time.
• Paid parental leave.
• Discounted Hotwire internet, video, phone, and security services for employees who live on a Hotwire-serviced property.
• Employee referral bonuses.
• Exclusive entertainment discounts and perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager