Coach Jobs

About The Position

Requirements

• At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• At facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• At facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, teach, train, and develop teams; actively listen to associates, tour the store, and provide feedback.
• Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
• Lead company change efforts, provide clear expectations and guidance, and help teams implement business solutions and meet objectives.
• Model exceptional customer service and the One Best Way service model; support customer-service initiatives and resolve customer needs, complaints, and issues.
• Develop and implement action plans to correct deficiencies and improve the quality of the customer experience.
• Drive financial performance and sales in the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
• Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement plans to mitigate shrink and achieve sales and profit goals.
• Supervise and develop hourly associates through hiring, training, mentoring, assigning duties, setting expectations, recognition, and ongoing development.
• Coordinate and oversee job-related activities and assignments; maintain relationships with stakeholders and support plans and initiatives addressing customer and business needs.
• Set and communicate goals, build accountability, measure progress, identify improvement opportunities, and demonstrate adaptability and continuous learning.
• Ensure compliance with company policies and procedures and support company mission, values, ethics, and integrity through action plans and guidance.
• Promote belonging, collaboration, trust, associate development, integrity, customer-focused decisions, and continuous improvement.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, and parental, family care, bereavement, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts and Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes, subject to classification, length of employment, and applicable terms.
• Live Better U education benefits for eligible full-time and part-time associates, including tuition, books, and fees for covered programs.