Fitness Coach

UFC Gym•Alhambra, CA

10d•$35 - $65

About The Position

The Fitness Coach ensures a positive customer experience and delivers member service and private training. The role is responsible for attaining revenue goals related to private training and supplements and requires working at least one day on the weekend. The Fitness Coach reports to the Fitness Manager and may interact with management and staff across corporate and field offices, clubs, and the Fitness team. The position combines private and small-group training, sales, member support, appointment management, and maintenance of training areas. Coaches deliver safe and effective training, document workouts, follow company policies and procedures, and adhere to their agreed-upon schedule, including daily check-ins with the Fitness Manager and bi-monthly meetings.

Requirements

In-depth knowledge of private training techniques, from assessment through program design.
Ability to adjust and operate all fitness equipment.
Knowledge of company policies, practices, procedures, and emergency and safety procedures.
Strong interpersonal and communication skills.
Friendly, enthusiastic, and positive attitude.
Ability to understand and follow oral and written instructions.
Strong customer service focus and professional responses to requests and inquiries.
Strong organizational and time-management skills and understanding of basic record-keeping practices.
Computer proficiency, including basic Word and Excel skills.
Ability to work, set up, and execute successful weekends.
Current dotFIT certification or certification in progress.
Current CPR/AED certification or certification in progress.
Certification from an organization recognized by UFC Gym, or certification in progress.
High school diploma or GED.
Current USA Wrestling Copper certification for wrestling coaches.
Able to stand for up to eight hours a day.
Able to regularly lift heavy weights, squat, bend, reach, and spot.
Able to frequently lift and/or move 45+ pounds.

Nice To Haves

Four-year degree in a related field recognized by UFC Gym.
One year of related experience (preferred).

Responsibilities

Sell and conduct private and small-group training with members.
Assist members and encourage involvement in private training.
Administer client programs accurately, including dotFIT, supplements, measurement tracking, and workouts.
Arrive on time, prepared, and attentive for training appointments.
Assist with revenue-generating activities such as complimentary workouts, supplement booths, body-fat tables, and workshops.
Meet monthly revenue objectives for sessions, personal training, and supplement sales.
Conduct guest tours and complete sales when needed through the Turn-Over process.
Prospect for clients through Starter Sessions and other prospecting activities.
Schedule and manage client appointments, coordinate sessions according to client availability and needs, and maintain scheduling records, including follow-ups and rescheduling.
Deliver service consistent with the company’s Service, Science, and Sales focus and represent UFC Gym’s “Train Different” philosophy and T.R.A.I.N values.
Conduct safe and effective private training sessions.
Maintain the organization and presentation of the fitness floor and training spaces.
Respond professionally to requests and inquiries from guests, members, and staff.
Follow policies and procedures for payment transactions and the UFC Gym Employee Handbook.
Document daily workouts for liability in accordance with national certification standards.
Maintain knowledge of club facilities and services.
Adhere to the schedule set by the Fitness Manager, attend daily one-to-one check-ins and bi-monthly meetings, and follow meal and rest break periods and clock-in/clock-out requirements.