(USA) Overnight Stocking Coach

Walmart•Columbus, OH
•$65,000 - $100,000•Onsite

About The Position

The Overnight Stocking Coach leads and develops teams, supports store operations, and drives the financial performance and sales of a designated store area. The role teaches, trains, and actively listens to associates; communicates expectations and business objectives; supports company change efforts; and uses technology and business initiatives to implement solutions. The Coach models Walmart’s customer service standards, resolves customer concerns, supports community outreach, and leads improvements to the customer experience. The position oversees budgeting, forecasting, expense control, merchandise presentation, seasonal transitions, inventory flow, operational processes, and plans to reduce shrink and achieve sales and profit goals. It supervises and develops associates through hiring, training, mentoring, assigning duties, setting expectations, and recognizing contributions. The Coach coordinates assignments and initiatives with stakeholders, measures progress, addresses improvement opportunities, and ensures compliance with company policies and standards. The role is guided by Walmart’s values: respect for the individual, acting with integrity, serving customers and members, and striving for excellence. This includes building inclusive, high-performing teams; developing talent; making data-informed decisions; modeling ethical conduct; supporting continuous improvement and learning; and supporting Walmart’s stated goal of becoming a regenerative company. The position is based at 5200 West Pointe Plaza, Columbus, Ohio. Walmart lists an annual salary range of $65,000 to $100,000, with possible annual or quarterly performance bonuses and certain location- or role-based additional compensation.

Requirements

  • Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • Attend and successfully complete all job-required trainings and assessments.
  • For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, teach, train, and develop associates, including communicating expectations and providing feedback.
  • Model and support customer service standards; resolve customer needs, complaints, and issues and lead customer-experience improvements.
  • Drive financial performance and sales for the designated store area by reviewing profit-and-loss statements and supporting budgeting, forecasting, and expense control.
  • Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
  • Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
  • Hire, train, mentor, and supervise associates; assign duties, set expectations, recognize contributions, and support staffing needs.
  • Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, and measure progress toward goals.
  • Identify and address improvement opportunities, adapt to change, and promote continuous learning.
  • Ensure compliance with company policies and procedures and support company values, ethics, and integrity standards.
  • Promote a workplace where associates feel included, supported, and able to thrive.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase plan.
  • Company-paid life insurance.
  • Paid time off, including sick leave.
  • Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
  • Performance-based bonus awards, which may be annual or quarterly.
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