(USA) Overnight Stocking Coach

Walmart•Laurel, MD

13d•$65,000 - $100,000•Onsite

About The Position

The Overnight Stocking Coach leads and develops store teams, supporting store operations, merchandising, inventory flow, customer service, and financial performance in the designated store area. The role provides clear expectations and guidance, communicates business objectives, leads change, and works with associates at all levels to implement business solutions and improve processes. The Coach models exceptional customer service and supports customer service initiatives, resolves customer needs and complaints, and develops action plans to address deficiencies. The role reviews profit-and-loss statements, assists with budgeting and forecasting, controls expenses, monitors merchandise presentation and seasonal transitions, and implements plans to mitigate shrink and achieve sales and profit goals. Responsibilities include hiring, training, mentoring, assigning duties, setting expectations, recognizing associates, and developing qualified talent. The Coach coordinates assignments and initiatives with stakeholders, measures progress, identifies improvement opportunities, promotes a culture of belonging and continuous learning, and ensures compliance with company policies, values, ethics, and integrity standards.

Requirements

Meet one of the following education or experience combinations: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
At facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
At facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Lead, teach, train, and develop associates; listen to associates, tour stores, and provide feedback.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Lead company change efforts and provide clear expectations and guidance to implement business solutions.
Model and support customer service standards and initiatives, resolve customer needs and complaints, and develop action plans to correct service deficiencies.
Review and evaluate profit-and-loss statements; assist with budgeting, forecasting, and expense control.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, assign duties to, recognize, and develop associates; communicate expectations and help meet staffing needs.
Coordinate job-related activities and assignments, maintain stakeholder relationships, and support plans that meet customer and business needs.
Set goals, build accountability, measure progress, identify improvement opportunities, and promote adaptability and continuous learning.
Ensure compliance with company policies and procedures and provide guidance on applying company values, ethics, and integrity standards.
Promote a respectful and inclusive workplace, build trusting relationships, recognize contributions, and support associate development.
Make customer-focused decisions using data, insights, and analysis, balancing short- and long-term priorities.
Encourage continuous improvement and adoption of new technologies and skills.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Live Better U education benefit for eligible full-time and part-time associates, including paid tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.