(USA) Overnight Stocking Coach

Walmart•Laurel, MD

11d•Onsite

About The Position

The Overnight Stocking Coach leads and develops store teams, provides supervision and development opportunities for associates, and oversees activities that support store operations and business results. The role teaches, trains, listens to associates, tours the store, provides feedback, and communicates expectations and company direction. It also leads change efforts and supports implementation of business solutions. The Coach models customer service standards, supports customer service initiatives, resolves customer needs and issues, and leads process improvements. The role drives financial performance and sales in the designated store area by reviewing profit and loss statements, supporting budgeting and forecasting, controlling expenses, overseeing merchandise presentation and inventory flow, and implementing plans to reduce shrink and meet sales and profit goals. The role coordinates assignments and relationships with stakeholders, tracks progress toward goals, identifies improvement opportunities, and promotes continuous learning and adaptability. It ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and integrity standards. The Coach is expected to build belonging, develop talent, act with integrity, serve customers and members, and strive for excellence.

Requirements

One of the following: 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Complete and successfully pass all job-required trainings and assessments.
At facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
At facilities that sell only ammunition and are subject to state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, teach, train, and develop teams; listen to associates, tour stores, and provide feedback.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
Model customer service standards and support customer service initiatives, including community and outreach programs.
Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve the customer experience.
Drive sales and financial performance by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, and supervise associates; assign duties, set expectations, recognize contributions, and support staffing needs.
Promote a belonging mindset and develop qualified associates to support company growth.
Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, and support plans that meet customer and business needs.
Set and communicate goals, measure progress, build accountability, and identify and address improvement opportunities.
Ensure compliance with company policies and procedures, support the Open Door Policy, and guide associates in applying policies and standards.
Build high-performing teams, foster trusting relationships, communicate effectively, and attract, retain, empower, and develop talent.
Support Walmart’s goal of becoming a regenerative company through positive impact, eliminating waste, and participating in local giving.
Make customer-first decisions using data and analysis, balance short- and long-term priorities, and encourage continuous improvement and learning.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase.
Company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards, including annual or quarterly performance bonuses.