(USA) Overnight Stocking Coach

Walmart•Knoxville, TN

12d•$65,000 - $100,000•Onsite

About The Position

The Overnight Stocking Coach leads and develops teams, provides supervision and development opportunities for associates, and supports store operations. The role teaches, trains, listens to associates, tours stores to provide feedback, communicates company direction and business initiatives, and leads change efforts by setting clear expectations and guidance. The Coach models exceptional customer service and supports customer-service initiatives, resolves customer needs and complaints, implements plans to correct deficiencies, and leads process improvements. The role drives financial performance and sales in the designated store area by reviewing profit-and-loss statements, assisting with budgeting and forecasting, controlling expenses, monitoring merchandise presentation and inventory flow, overseeing seasonal transitions and operational processes, and taking action to mitigate shrink and achieve sales and profit goals. The position hires, trains, mentors, assigns duties to, recognizes, and develops associates; sets and communicates expectations; promotes belonging; and helps meet staffing needs. It coordinates and oversees work activities, maintains stakeholder relationships, supports plans and initiatives, sets and measures goals, addresses improvement opportunities, and promotes adaptability and continuous learning. The Coach also ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and integrity standards. The role is expected to demonstrate Walmart’s stated behaviors: respect the individual, act with integrity, serve customers and members, and strive for excellence. These include building strong teams and relationships, acting ethically and transparently, making customer-first decisions informed by data, and encouraging learning and continuous improvement. The position is based at the listed Knoxville, Tennessee location. Walmart describes competitive pay, performance-based bonuses, and benefits. The annual salary range is $65,000 to $100,000, with possible additional compensation including performance bonuses and location- or complexity-based differentials.

Requirements

Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Attend and successfully complete all job-required training and assessments.
At facilities that sell firearms, successful completion of a firearms-specific criminal background check and firearms-authorized training is required.
At facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, teach, train, and develop teams; listen to associates, tour stores, provide feedback, and communicate store operations, business initiatives, merchandising, and company direction.
Lead company change efforts and give teams clear expectations and guidance for implementing business solutions.
Model customer-service standards and support customer-service initiatives, resolve customer needs and complaints, implement corrective action plans, and lead process improvements.
Drive financial performance and sales in the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop and implement plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, assign duties to, recognize, and develop associates; communicate expectations and promote a workplace culture of belonging.
Coordinate and oversee job-related activities and assignments, maintain relationships with stakeholders, support plans and initiatives, set and communicate objectives, measure results, and address improvement opportunities.
Ensure compliance with company policies and procedures and support the company mission, values, ethics, and integrity standards.
Promote teamwork, accountability, customer-first decision-making, continuous improvement, and learning from change and mistakes.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
Live Better U education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
Performance-based bonus awards and possible annual or quarterly performance bonuses.