(USA) Overnight Stocking Coach

Walmart • St Augustine, FL

5h • Onsite

About The Position

The Overnight Stocking Coach leads and develops teams, supports store operations, and drives the financial performance and sales of the designated store area. The role teaches and trains associates, communicates expectations and company direction, supports business initiatives and change efforts, and provides feedback through store tours and collaboration with associates at all levels.

The Coach models exceptional customer service and the One Best Way service model, supports customer service initiatives, resolves customer concerns, and leads process improvements. Responsibilities also include reviewing profit and loss statements, helping manage budgets and expenses, overseeing merchandise presentation and inventory flow, and developing plans to reduce shrink and achieve sales and profit goals.

The position hires, trains, mentors, recognizes, and develops associates; assigns duties and sets clear expectations; supports a sense of belonging; coordinates work and stakeholder relationships; and ensures compliance with company policies, values, ethics, and standards. The role is expected to build accountable, high-performing teams, serve customers and members, promote continuous improvement and learning, and support Walmart’s goal of becoming a regenerative company.

Requirements

• Meet one of the following minimum qualification paths: 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, teach, train, and develop associates; tour stores and provide feedback.
• Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
• Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions.
• Model exceptional customer service and the One Best Way service model.
• Manage and support customer service initiatives, resolve customer needs and complaints, and implement plans to correct deficiencies.
• Provide process-improvement leadership to ensure a high-quality customer experience.
• Drive financial performance and sales for the designated store area by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
• Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, recognize, and develop associates; assign duties and communicate expectations consistently.
• Promote a belonging mindset and develop qualified associates to meet staffing needs and support company growth.
• Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, and support plans that meet customer and business needs.
• Set and communicate goals and objectives, build accountability, measure progress, and identify improvement opportunities.
• Ensure compliance with company policies and procedures and support the company's mission, values, ethics, and integrity standards.
• Support the Open Door Policy and guide associates in applying company policies and practices.
• Build high-performing teams, foster trusting relationships, communicate positively, and recognize associates' contributions.
• Make customer-focused decisions using data, insights, and analysis, while balancing short- and long-term priorities.
• Encourage continuous improvement, learning, calculated risk-taking, resilience, and adoption of new technologies and skills.

Benefits

• Performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k).
• Stock purchase plan.
• Company-paid life insurance.
• Paid time off, including sick leave.
• Parental leave.
• Family care leave.
• Bereavement leave.
• Jury duty leave.
• Voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed