(USA) Overnight Stocking Coach, Non-Complex

Walmart • Monroe, NC

10d • $65,000 - $100,000 • Onsite

About The Position

The Overnight Stocking Coach leads and develops store teams, supports customer service, and drives the financial performance and sales of a designated store area. The role teaches and trains associates, provides feedback, communicates company direction and business objectives, and leads change efforts. It models Walmart’s One Best Way service standards and supports customer-service initiatives, issue resolution, and process improvements.

The coach reviews profit-and-loss statements, assists with budgeting and forecasting, controls expenses, and monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes. The role develops action plans to mitigate shrink and meet sales and profit goals. It hires, trains, mentors, recognizes, and supervises associates; assigns duties; sets expectations; and works to foster belonging and develop talent.

The position coordinates work and assignments with key stakeholders, tracks progress toward goals, identifies improvement opportunities, and ensures compliance with company policies, values, ethics, and standards. Walmart describes its culture as emphasizing respect for individuals, integrity, customer service, and continuous improvement.

The position is based at 2406 W Roosevelt Blvd, Monroe, North Carolina. The annual salary range is $65,000–$100,000, with additional annual or quarterly performance bonuses. Certain positions may also receive regional pay-zone or complex-structure compensation, and a state pay differential may apply.

Requirements

• Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
• Complete and successfully pass all job-required trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, teach, train, and develop associates; tour stores, provide feedback, and communicate business objectives, company direction, and operational guidance.
• Model and support customer-service standards and initiatives, resolve customer needs and complaints, and lead process improvements to improve customer experience.
• Drive financial performance and sales in the designated store area by reviewing profit-and-loss statements, assisting with budgets and forecasts, and controlling expenses.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop action plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, supervise, and recognize associates; assign duties, set expectations, and support staffing and talent development.
• Coordinate and oversee job-related activities and assignments, maintain relationships with stakeholders, measure progress toward goals, and address improvement opportunities.
• Ensure compliance with company policies and procedures, and support Walmart’s mission, values, ethics, and standards of integrity.
• Promote a workplace culture of belonging, collaboration, accountability, continuous learning, and customer-focused decision-making.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
• Performance-based bonus awards, including annual or quarterly performance bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed