(USA) Overnight Stocking Coach, Non-Complex

Walmart•Mcallen, TX

8d•$65,000 - $100,000•Onsite

About The Position

The Overnight Stocking Coach leads and develops store teams, teaches and trains associates, communicates store operations and company direction, and guides teams through business initiatives and change. The role models customer service, supports customer service initiatives, resolves customer concerns, and leads improvements to the customer experience. It drives the financial performance of the designated store area through budgeting, forecasting, expense control, merchandise presentation, seasonal transitions, inventory flow, operational processes, and shrink mitigation. The Coach hires, trains, mentors, supervises, and recognizes associates; sets expectations; and develops talent and staffing to support business needs. The position coordinates work with stakeholders, tracks goals and results, identifies improvement opportunities, and promotes adaptability and continuous learning. It ensures compliance with company policies, procedures, values, and ethical standards. The position requires successful completion of job-required trainings and assessments. For facilities selling firearms, a firearms-specific criminal background check and firearms authorized training are required; facilities selling only ammunition may require a state-issued Certificate of Eligibility where applicable. The position is based at the Walmart store at 2800 W Nolana Ave, McAllen, Texas. The annual salary range is $65,000 to $100,000, with additional annual or quarterly performance bonuses and potentially applicable location-based pay differentials.

Requirements

At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Ability to complete all required job trainings and assessments.
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Lead, teach, train, and develop associates through active listening, store tours, feedback, and communication about store operations and company direction.
Lead company change efforts and provide teams with clear expectations and guidance for implementing business solutions.
Model customer service standards and support customer-service initiatives, resolve customer needs and complaints, and implement action plans to correct deficiencies and improve the customer experience.
Drive financial performance and sales for the designated store area by reviewing profit-and-loss statements, assisting with budgets and forecasts, controlling expenses, and working toward sales and profit goals.
Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop and implement plans to mitigate shrink.
Hire, train, mentor, supervise, and recognize associates; assign duties, set expectations, promote belonging, and develop qualified associates to meet staffing needs.
Coordinate job-related activities and assignments, maintain stakeholder relationships, communicate goals, track progress, address improvement opportunities, and promote continuous learning.
Ensure compliance with company policies and procedures, and support the company mission, values, ethics, and integrity through guidance and action plans.
Attend and successfully complete all required trainings and assessments.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Walmart-paid Live Better U education benefit, including tuition, books, and fees for eligible programs.
Performance-based bonus awards, including annual or quarterly performance bonuses.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.