(USA) Overnight Stocking Coach, Non-Complex

Walmart•Canal Winchester, OH
•$65,000 - $100,000•Onsite

About The Position

The Overnight Stocking Coach leads and develops store teams, supports effective store operations, and drives customer service, sales, and financial performance in the designated store area. The role provides direction and feedback to associates, leads company initiatives and change, ensures effective merchandising and inventory flow, and develops action plans to address operational issues and meet sales and profit goals. The Coach supervises and develops associates through hiring, training, mentoring, assigning duties, setting expectations, recognizing contributions, and promoting a workplace where associates feel they belong. The role coordinates work with stakeholders, tracks progress toward objectives, identifies improvement opportunities, and ensures compliance with company policies, procedures, values, ethics, and standards. The position models Walmart’s values: Respect the Individual, Act with Integrity, Serve Our Customers and Members, and Strive for Excellence. It supports a culture of belonging, ethical conduct, customer-first decision-making, continuous improvement, and learning.

Requirements

  • Meet one of the following: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • Successfully complete all job-required training and assessments.
  • At facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • At facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead and develop teams by training, listening to associates, touring stores, providing feedback, communicating store operations and company direction, and guiding change efforts.
  • Model and support exceptional customer service, resolve customer needs and complaints, and implement action plans to address service deficiencies and improve the customer experience.
  • Drive financial performance and sales by reviewing profit and loss statements, assisting with budgeting and forecasting, and controlling expenses.
  • Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop action plans to mitigate shrink and achieve sales and profit goals.
  • Hire, train, mentor, and supervise associates; assign duties, set expectations, recognize performance, and support staffing and associate development.
  • Coordinate job-related activities and assignments, maintain stakeholder relationships, communicate goals, measure progress, and address opportunities for improvement.
  • Ensure compliance with company policies and procedures and support company values, ethics, and integrity in business processes.
  • Promote a belonging mindset, build collaborative and high-performing teams, and encourage continuous learning and improvement.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
  • Performance-based bonus awards and other compensation.
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