(USA) Overnight Stocking Coach, Non-Complex

Walmart•Danville, KY
•$65,000 - $100,000•Onsite

About The Position

The Overnight Stocking Coach leads and develops teams while overseeing store operations in the designated business area. The role teaches, trains, listens to associates, tours the store, provides feedback, communicates company direction and business initiatives, and leads change. It models Walmart’s One Best Way customer service standards and supports customer service initiatives, resolves customer needs and complaints, and leads process improvements to deliver a high-quality customer experience. The Coach drives financial performance and sales by reviewing profit-and-loss statements, helping manage budgets and forecasts, controlling expenses, overseeing merchandise presentation, seasonal transitions, inventory flow, and operational processes, and implementing plans to reduce shrink and achieve sales and profit goals. The role hires, trains, mentors, assigns duties to, recognizes, and develops associates; sets expectations; supports belonging; and builds staffing capability. It also coordinates work with stakeholders, tracks progress toward goals, addresses improvement opportunities, ensures compliance with company policies and values, and supports continuous learning and the company’s mission. The posting describes overnight stocking, but does not provide a specific schedule or shift hours.

Requirements

  • At least 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
  • Successfully complete all required job trainings and assessments.
  • For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, teach, train, and develop associates; tour stores, listen to associates, and provide feedback.
  • Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction; lead change and set clear expectations.
  • Model and support One Best Way customer service standards and customer service initiatives; resolve customer needs, complaints, and issues, and implement corrective action plans and process improvements.
  • Drive financial performance and sales in the designated area by reviewing profit-and-loss statements, assisting with budgeting and forecasting, and controlling expenses.
  • Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement plans to mitigate shrink and achieve sales and profit goals.
  • Hire, train, mentor, assign duties to, recognize, and develop associates; communicate expectations and support a belonging mindset.
  • Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, support business initiatives, establish goals, measure progress, and address improvement opportunities.
  • Ensure compliance with company policies and procedures and support the company’s mission, values, ethics, and integrity standards.
  • Build high-performing teams, develop and retain talent, recognize contributions, communicate effectively, and foster a workplace where associates feel supported and connected.
  • Promote continuous improvement, learning, adaptability, and the use of new technologies and skills.

Benefits

  • Performance-based bonus awards and annual or quarterly performance bonuses.
  • Medical, vision, and dental coverage.
  • 401(k), stock purchase plan, and company-paid life insurance.
  • Paid time off, including sick leave; parental leave; family care leave; bereavement leave; jury duty leave; and voting leave.
  • Short-term and long-term disability coverage.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U: Walmart-paid education programs for eligible full-time and part-time associates, including tuition, books, and fees.
  • Additional pay may include a Regional Pay Zone differential based on location, a complex-structure differential based on external factors, and a state pay differential where applicable.
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