(USA) Overnight Stocking Coach, Non-Complex
About The Position
The Overnight Stocking Coach leads and develops store teams, supports customer service, and drives the financial performance and sales of the designated store area. The role teaches and trains associates, provides feedback, communicates expectations, and leads company change efforts. It models Walmart’s One Best Way service standards and ensures customer concerns are resolved and service improvements are implemented. The position reviews profit-and-loss results, supports budgeting and forecasting, controls expenses, and oversees merchandise presentation, seasonal transitions, inventory flow, and operational processes. It develops action plans to reduce shrink and achieve sales and profit goals. The Coach hires, trains, mentors, assigns duties to, recognizes, and develops associates, while fostering a workplace where associates feel supported and included. The role coordinates business activities with key stakeholders, tracks progress toward goals, addresses improvement opportunities, ensures compliance with company policies, and supports Walmart’s mission, values, ethics, and Open Door Policy. It promotes collaboration, accountability, continuous learning, customer-focused decision-making, and the use of new technologies. The position is based at the Derry, New Hampshire location. Walmart describes competitive pay, performance-based bonuses, and a range of benefits and education support; eligibility and terms vary.
Requirements
- At least 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
- Successfully complete all job-required trainings and assessments.
- For facilities that sell firearms, successful completion of a firearms-specific criminal background check and firearms authorized training is required.
- For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.
Responsibilities
- Lead, teach, train, and develop associates; provide feedback and communicate store operations, business initiatives, merchandising, and company direction.
- Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
- Model customer service standards and support customer service initiatives; resolve customer needs, complaints, and issues and implement plans to correct service deficiencies.
- Review profit-and-loss statements and assist with budgeting, forecasting, and expense control for the designated business area.
- Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop plans to mitigate shrink and achieve sales and profit goals.
- Hire, train, mentor, assign duties to, recognize, and develop associates; communicate expectations and help meet staffing needs.
- Coordinate job-related activities and assignments, maintain stakeholder relationships, communicate objectives, measure progress, and address improvement opportunities.
- Ensure compliance with company policies and procedures and support Walmart’s mission, values, ethics, and Open Door Policy.
- Promote a culture of belonging, integrity, customer focus, continuous improvement, and learning.
Benefits
- Competitive pay and performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
- Short-term and long-term disability.
- Company discounts and Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
- PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
