(USA) Fashion Coach

Walmart•Mount Vernon, IL

10d•$65,000 - $100,000•Onsite

About The Position

The Fashion Coach supervises, develops, and leads associates in a designated store area. The role includes hiring, training, mentoring, assigning duties, setting expectations, recognizing contributions, and supporting a workplace where associates feel included and can succeed. The Fashion Coach coordinates job-related activities, builds relationships with stakeholders, communicates goals, monitors results, and identifies opportunities for improvement and continuous learning. The position leads teams through coaching, store tours and feedback, collaboration, and communication about store operations, technology, merchandising, business initiatives, and company direction. It supports company change efforts and helps teams implement business solutions. The Fashion Coach models customer service standards, resolves customer concerns, supports customer service initiatives, and develops action plans to address deficiencies and improve the customer experience. The role ensures compliance with company policies and ethical standards while supporting Walmart’s mission and values. It also drives the designated store area’s financial performance and sales by reviewing P&L statements, assisting with budgeting and forecasting, controlling expenses, overseeing merchandise presentation and inventory flow, managing operational processes, and implementing plans to reduce shrink and achieve sales and profit goals. The role is expected to demonstrate respect for individuals, integrity, customer focus, and a commitment to excellence and continuous improvement. The position is based at 110 Davidson Rd, Mount Vernon, Illinois. The annual salary range is $65,000 to $100,000, with additional annual or quarterly performance bonuses. Certain positions may also receive regional pay zone or complex-structure compensation. Walmart describes a range of benefits, including health coverage, financial benefits, paid time off, leave programs, disability coverage, discounts, education benefits, and other offerings; eligibility and terms may vary.

Requirements

At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Must attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Hire, train, mentor, and develop associates; assign duties, set expectations, provide recognition, and promote a sense of belonging.
Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, communicate goals, measure progress, and address improvement opportunities.
Lead and develop teams through teaching, training, listening, store tours and feedback, and communication about operations, technology, merchandising, initiatives, and company direction.
Guide teams through change efforts and provide expectations and direction for implementing business solutions.
Model customer service standards and support customer service initiatives; ensure customer needs, complaints, and issues are resolved.
Develop and implement action plans to correct customer-service deficiencies and improve the customer experience.
Ensure compliance with company policies, procedures, mission, values, and standards of ethics and integrity; support the Open Door Policy.
Drive financial performance and sales in the designated store area by reviewing P&L statements and assisting with budgeting, forecasting, and expense control.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement plans to mitigate shrink and achieve sales and profit goals.
Build trusting team relationships, communicate effectively, recognize contributions, and help develop and mentor others.
Support Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
Attend and successfully complete all job-required trainings and assessments.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards, including annual or quarterly performance bonuses.
Regional Pay Zone compensation for certain positions, based on location.
Complex Structure compensation for certain positions, based on external factors.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.