(USA) Fashion Coach

Walmart•Louisville, KY
•$65,000 - $100,000•Onsite

About The Position

The Fashion Coach supervises, develops, and mentors hourly associates, including hiring and training, assigning duties, setting expectations, recognizing contributions, and helping build a workplace where associates feel included and supported. The role coordinates and oversees job-related activities, builds relationships with stakeholders, supports business plans and initiatives, sets goals, measures progress, identifies improvement opportunities, and promotes continuous learning and adaptability. The Fashion Coach leads teams by teaching, training, listening to associates, touring stores and providing feedback, and communicating with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction. The role helps implement change and business solutions, sets clear expectations, and communicates objectives effectively. The position models exceptional customer service and supports customer-service initiatives, resolves customer needs and complaints, develops action plans to address deficiencies, and leads process improvements to support a high-quality customer experience. It ensures compliance with company policies and procedures and reinforces Walmart’s mission, values, ethics, and integrity standards. The Fashion Coach drives sales and financial performance in the designated store area by reviewing P&L statements; assisting with budgeting, forecasting, and expense control; overseeing merchandise presentation, seasonal transitions, inventory flow, and operational processes; and implementing plans to mitigate shrink and meet sales and profit goals. The role is also expected to demonstrate Walmart’s values: Respect the Individual, Act with Integrity, Serve our Customers and Members, and Strive for Excellence. The position is based at the listed Louisville, Kentucky location. Walmart states an annual salary range of $65,000–$100,000, with additional annual or quarterly performance bonuses. Certain positions may also receive regional pay-zone or complex-structure compensation.

Requirements

  • Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • Attend and successfully complete all job-required trainings and assessments.
  • For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

  • Hire, train, mentor, and develop hourly associates; assign duties, set expectations, provide recognition, and support staffing needs.
  • Coordinate, complete, and oversee job-related activities and assignments, including maintaining stakeholder relationships and supporting business plans and initiatives.
  • Set goals and objectives, measure progress and accountability, identify improvement opportunities, and promote continuous learning and adaptability.
  • Lead and develop teams through teaching, training, active listening, store tours, feedback, and communication about store operations, technology, merchandising, business initiatives, and company direction.
  • Lead company change efforts and provide expectations and guidance for implementing business solutions.
  • Model customer-service standards and support customer-service initiatives, resolve customer needs and complaints, correct deficiencies, and lead process improvements.
  • Ensure compliance with company policies and procedures and reinforce company values, ethics, integrity, and the Open Door Policy.
  • Drive sales and financial performance in the designated store area by reviewing P&L statements and assisting with budgeting, forecasting, and expense control.
  • Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
  • Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
  • Promote a workplace of belonging, build trusting team relationships, communicate effectively, and help associates thrive and perform.
  • Support Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the wider world.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees paid for eligible programs ranging from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates.
  • Performance-based bonus awards, including annual or quarterly performance bonuses.
  • Additional compensation for certain positions may include regional pay-zone or complex-structure pay.
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