(USA) Fashion Coach

Walmart•Columbus, GA
•$65,000 - $100,000•Onsite

About The Position

The Fashion Coach supervises and develops hourly associates by hiring, training, mentoring, assigning duties, setting expectations, recognizing contributions, and supporting a workplace where associates feel they belong. The role builds relationships with key stakeholders, supports plans and initiatives that meet customer and business needs, communicates goals, measures progress, addresses improvement opportunities, and promotes continuous learning and adaptability. The Fashion Coach leads teams through teaching, training, listening, store tours and feedback, and communication with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction. The role leads change efforts and provides guidance for implementing business solutions. It models exceptional customer service, supports customer-service initiatives, resolves customer concerns, develops action plans to address deficiencies, and leads process improvements to maintain a high-quality customer experience. The position ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and integrity standards. It drives sales and financial performance for the designated store area by reviewing P&L statements; assisting with budgeting, forecasting, and expense control; monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes; and implementing plans to reduce shrink and achieve sales and profit goals. The role is expected to respect individuals, act with integrity, serve customers and members, and strive for excellence. This includes building trusting relationships, developing and mentoring others, making informed decisions, taking responsibility, embracing learning and technology, and driving continuous improvement. The position is based at 5448 Whittlesey Blvd Ste B, Columbus, Georgia. The annual salary range is $65,000–$100,000, with annual or quarterly performance bonuses. Certain positions may also receive regional pay-zone or complex-structure compensation.

Requirements

  • At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
  • Complete all job-required training and assessments.
  • At facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • At facilities that sell only ammunition and are subject to state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

  • Hire, train, mentor, and develop hourly associates; assign duties, set clear expectations, and recognize associate contributions.
  • Build relationships with key stakeholders and coordinate job-related activities and assignments to meet customer and business needs.
  • Communicate goals and objectives, establish accountability, measure progress, identify improvement opportunities, and promote continuous learning and adaptability.
  • Lead and develop teams through teaching, training, listening, store tours and feedback, and communication about operations, technology, business initiatives, merchandising, and company direction.
  • Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
  • Model customer-service standards and the One Best Way service model; support customer-service initiatives and resolve customer needs, complaints, and issues.
  • Develop and implement action plans to correct service deficiencies and lead process improvements that support a high-quality customer experience.
  • Ensure compliance with company policies and procedures and support Walmart’s mission, values, ethics, and integrity standards, including the Open Door Policy.
  • Drive sales and financial performance for the designated store area by reviewing P&L statements and assisting with budgeting, forecasting, and expense control.
  • Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement action plans to mitigate shrink and achieve sales and profit goals.
  • Promote a culture of belonging, build trusting relationships, communicate effectively, and help associates thrive and perform.
  • Make informed decisions, take accountability, support others through change, and drive continuous improvement.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase plan, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability coverage.
  • Company discounts and Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit for eligible full-time and part-time associates, with tuition, books, and fees paid for programs ranging from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates.
  • Annual or quarterly performance bonuses; certain positions may also receive regional pay-zone or complex-structure compensation.
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