(USA) Fashion Coach

Walmart • Memphis, TN

2d • Onsite

About The Position

The Fashion Coach supervises and develops hourly associates through hiring, training, mentoring, assigning duties, setting expectations, and recognizing contributions. The role coordinates and oversees work activities, supports business plans and initiatives, builds accountability, measures progress, identifies improvement opportunities, and promotes continuous learning.

The Fashion Coach leads teams through teaching, coaching, store tours, feedback, communication, and collaboration across associate levels. The role models Walmart’s customer-service standards, resolves customer concerns, supports service initiatives, and develops action plans to improve the customer experience. It also ensures compliance with company policies and promotes Walmart’s mission, values, ethics, and standards.

The position drives sales and financial performance for the designated store area by reviewing P&L statements, supporting budgeting and forecasting, controlling expenses, overseeing merchandise presentation and inventory flow, and implementing plans to reduce shrink and meet sales and profit goals. The role is expected to respect individuals, act with integrity, serve customers and members, and strive for excellence.

Requirements

• Meet one of the following minimum qualifications: 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
• Attend and successfully complete all job-required training and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

• Hire, train, mentor, recognize, and assign duties to hourly associates; set clear expectations and help recruit and develop qualified associates.
• Coordinate, complete, and oversee job-related activities and assignments, maintain stakeholder relationships, support business plans, communicate goals, measure progress, and address improvement opportunities.
• Lead and develop teams through teaching, training, listening, store tours, feedback, and communication about store operations, technology, merchandising, business initiatives, and company direction.
• Lead company change efforts and provide guidance for implementing business solutions and achieving business objectives.
• Model and demonstrate customer-service standards, support customer-service initiatives, resolve customer needs and complaints, and implement corrective action plans and process improvements.
• Ensure compliance with company policies and procedures and support Walmart’s mission, values, ethics, and Open Door Policy.
• Drive sales and financial performance for the designated store area by reviewing P&L statements, supporting budgets and forecasts, controlling expenses, and monitoring merchandise presentation, seasonal transitions, inventory flow, and operations.
• Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
• Promote a culture of belonging, build trusting team relationships, communicate positively, and help develop and recognize others.
• Support Walmart’s goal of becoming a regenerative company and make decisions that consider customers, associates, members, and other stakeholders.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
• Performance-based bonus awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree