(USA) Fashion Coach

Walmart•Houma, LA
•$65,000 - $100,000•Onsite

About The Position

The Fashion Coach supervises and develops hourly associates by hiring, training, mentoring, assigning duties, setting expectations, recognizing contributions, and fostering a workplace where associates feel they belong. The role coordinates and oversees job-related activities, builds relationships with stakeholders, supports business initiatives, communicates goals, measures progress, identifies opportunities for improvement, and promotes continuous learning. The Fashion Coach leads and develops teams through teaching, active listening, store tours and feedback, collaboration across associate levels, and communication about operations, technology, merchandising, business initiatives, and company direction. The role models exceptional customer service, supports service initiatives and community outreach, resolves customer concerns, and develops action plans to correct service deficiencies. The position ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and integrity standards. It drives sales and financial performance in the designated store area by reviewing P&L statements, assisting with budgets and forecasts, controlling expenses, overseeing merchandise presentation, seasonal transitions, inventory flow, and operational processes, and mitigating shrink to achieve sales and profit goals. The role is expected to respect individuals, act with integrity, serve customers and members, and strive for excellence. Walmart lists an annual salary range of $65,000 to $100,000, with additional annual or quarterly performance bonuses. Certain positions may also receive regional pay zone or complex-structure compensation.

Requirements

  • Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • Attend and successfully complete all job-required trainings and assessments.
  • For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

  • Hire, train, mentor, and develop hourly associates; assign duties, set clear expectations, recognize contributions, and promote a sense of belonging.
  • Coordinate and oversee job-related activities and assignments, build stakeholder relationships, support business plans and initiatives, communicate objectives, measure progress, and address improvement opportunities.
  • Lead teams through teaching, training, active listening, store tours, and feedback.
  • Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
  • Lead change efforts and provide guidance to implement business solutions and achieve business objectives.
  • Model customer service standards and the One Best Way service model; manage customer service initiatives and community outreach programs.
  • Ensure customer needs, complaints, and issues are resolved; implement action plans to correct service deficiencies and improve customer experience.
  • Ensure compliance with company policies and procedures and support Walmart’s mission, values, ethics, and integrity standards.
  • Review and evaluate P&L statements; assist with budgeting, forecasting, and expense control in the designated business area.
  • Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
  • Develop and implement action plans to mitigate shrink and achieve sales and profit goals.

Benefits

  • Performance-based bonus awards, including annual or quarterly performance bonuses.
  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts and Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit: Walmart-paid tuition, books, and fees for programs ranging from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates.
  • Additional compensation for certain positions may include Regional Pay Zone and Complex Structure pay.
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