(USA) Fashion Coach

Walmart•Houston, TX

4d•$65,000 - $100,000•Onsite

About The Position

The Fashion Coach supervises, develops, and mentors associates, including hiring, training, assigning duties, setting expectations, recognizing contributions, and helping recruit qualified staff. The role coordinates and oversees activities and assignments to meet customer and business needs, builds accountability, measures progress, addresses improvement opportunities, and promotes continuous learning and adaptability. The Fashion Coach leads teams through teaching, active listening, store tours and feedback, communication across associate levels, and implementation of company changes and business solutions. The role models customer service standards, resolves customer needs and complaints, supports customer-service initiatives, and develops action plans to improve the customer experience. The position ensures compliance with company policies and supports Walmart’s mission, values, ethics, and integrity standards. It drives sales and financial performance for the designated store area by reviewing P&L statements, assisting with budgeting and forecasting, controlling expenses, overseeing merchandise presentation, seasonal transitions, inventory flow and operational processes, and implementing plans to reduce shrink and meet sales and profit goals. The role is expected to respect individuals, foster belonging, build trusting relationships, act with integrity, serve customers and members, and strive for excellence through learning, resilience, continuous improvement, and support for change. The annual salary range is $65,000 to $100,000, with additional annual or quarterly performance bonuses. Certain positions may also receive regional pay zone or complex-structure compensation.

Requirements

Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Complete and successfully pass all job-required trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Hire, train, mentor, recognize, and develop associates; assign duties and communicate clear expectations.
Recruit and develop qualified associates to meet staffing needs and support company growth.
Coordinate, complete, and oversee job-related activities and assignments in support of customer and business needs.
Build relationships with key stakeholders, communicate goals and objectives, measure progress, promote accountability, and address improvement opportunities.
Lead teams through teaching, training, active listening, store tours, and feedback.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Introduce and lead company change efforts and provide guidance for implementing business solutions.
Model customer service standards and support customer-service initiatives and community outreach programs.
Resolve customer needs, complaints, and issues; develop action plans to correct service deficiencies and improve customer experience.
Ensure compliance with company policies and procedures and support Walmart’s mission, values, ethics, and integrity standards.
Review P&L statements and assist with budgeting, forecasting, and expense control for the designated business area.
Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement plans to mitigate shrink and achieve sales and profit goals.
Foster a workplace culture of belonging, build trusting relationships, communicate positively, and help associates thrive.
Promote continuous improvement, learning, and adoption of new technologies and skills.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave and family care leave.
Bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit for eligible full-time and part-time associates, with tuition, books, and fees paid for covered programs.
Performance-based annual or quarterly bonuses.
Regional Pay Zone compensation may apply to certain positions.
Complex Structure compensation may apply to certain positions.