(USA) Fashion Coach

Walmart • Madison, WI

1d • Onsite

About The Position

The Fashion Coach supervises and develops hourly associates by hiring, training, mentoring, assigning duties, setting expectations, recognizing contributions, and fostering a workplace where associates feel they belong. The role coordinates and oversees job-related activities, builds relationships with stakeholders, supports business initiatives, communicates goals, measures progress, addresses improvement opportunities, and promotes continuous learning.

The Fashion Coach leads teams through teaching, listening, store tours and feedback, and communication about store operations, technology, merchandising, business initiatives, and company direction. The role models and supports exceptional customer service, resolves customer issues, develops plans to address service deficiencies, and promotes process improvements. It also ensures compliance with company policies and ethical standards and supports the company mission and values.

The position drives sales and financial performance for a designated store area by reviewing P&L statements, assisting with budgets and forecasts, controlling expenses, overseeing merchandise presentation and inventory flow, supporting seasonal transitions and operational processes, and implementing plans to reduce shrink and achieve sales and profit goals. The role is expected to demonstrate Walmart’s stated values: Respect the Individual, Act with Integrity, Serve our Customers and Members, and Strive for Excellence.

The position is based at 7202 Watts Rd, Madison, Wisconsin. The annual salary range is $65,000–$100,000, with annual or quarterly performance bonuses. Certain positions may also receive regional pay-zone or complex-structure compensation. Walmart describes benefits that may include health coverage, financial benefits, paid time off, disability coverage, discounts, education benefits, and other programs; eligibility may depend on job classification and length of employment.

Requirements

• Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
• Attend and successfully complete all job-required training and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

• Hire, train, mentor, and develop associates; assign duties, set expectations, recognize contributions, and support staffing needs.
• Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, communicate goals, measure progress, and address opportunities for improvement.
• Lead and develop teams through teaching, training, listening, store tours, feedback, and communication about store operations, technology, merchandising, business initiatives, and company direction.
• Model and support customer-service standards, resolve customer needs and complaints, implement corrective action plans, and lead process improvements to improve customer experience.
• Ensure compliance with company policies and procedures and support the company mission, values, ethics, and integrity standards.
• Drive sales and financial performance for the designated store area by reviewing P&L statements, assisting with budgeting and forecasting, controlling expenses, and implementing plans to achieve sales and profit goals.
• Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop plans to mitigate shrink.
• Promote a culture of belonging, teamwork, accountability, continuous learning, and effective change management.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase plan, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts and Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit for eligible full-time and part-time associates, with tuition, books, and fees paid for qualifying programs.
• PTO and/or PPTO for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed