(USA) Fashion Coach

Walmart•Dundalk, MD

4d•$65,000 - $100,000•Onsite

About The Position

The Fashion Coach provides supervision, coaching, and development for hourly associates, including hiring, training, mentoring, assigning duties, setting clear expectations, and recognizing associates. The role promotes a workplace culture of belonging and recruits and develops qualified associates to meet staffing needs and support business growth. The Fashion Coach coordinates and oversees job-related activities and assignments, builds relationships with stakeholders, supports plans and initiatives, communicates goals, measures progress, addresses improvement opportunities, and promotes adaptability and continuous learning. The role leads teams through teaching, active listening, store tours and feedback, collaboration across associate levels, and clear guidance on store operations, technology, business initiatives, merchandising, and company direction. The role models customer service standards and supports customer service initiatives, resolves customer needs and issues, develops action plans to correct deficiencies, and leads process improvements to maintain a high-quality customer experience. It ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and integrity standards. The Fashion Coach drives financial performance and sales for the designated store area by reviewing profit-and-loss statements, managing budgets and expenses, monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes, and implementing plans to reduce shrink and achieve sales and profit goals. The position also emphasizes respect for individuals, integrity, customer service, reliable decision-making, teamwork, development of others, and continuous improvement. The annual salary range is $65,000 to $100,000, with annual or quarterly performance bonuses. Additional compensation for certain positions may include regional pay zone and complex-structure compensation. The posting lists medical, vision, and dental coverage; 401(k), stock purchase, company-paid life insurance, paid time off and various leave benefits; short- and long-term disability; company discounts; Military Leave Pay; adoption and surrogacy expense reimbursement; and the Live Better U education benefit, among other benefits. Eligibility and amounts may depend on job classification and length of employment.

Requirements

At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Hire, train, mentor, supervise, and develop hourly associates; assign duties, set expectations, recognize contributions, and promote a sense of belonging.
Recruit and develop qualified associates to meet staffing needs and support business growth.
Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, support business plans, communicate goals, measure progress, and address improvement opportunities.
Lead teams through teaching, training, active listening, store tours and feedback, and communication about operations, technology, business initiatives, merchandising, and company direction.
Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
Model customer service standards and support customer service initiatives, including community and outreach programs.
Ensure customer needs, complaints, and issues are resolved; develop action plans to correct deficiencies and lead process improvements for a high-quality customer experience.
Ensure compliance with company policies and procedures and support company mission, values, ethics, and integrity standards.
Review profit-and-loss statements and manage or assist with budgeting, forecasting, and expense control for the designated business area.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement plans to mitigate shrink and achieve sales and profit goals.
Build trusting team relationships, communicate positively, help and develop others, and support continuous improvement and change.

Benefits

Medical insurance
Vision insurance
Dental insurance
401(k)
Stock purchase plan
Company-paid life insurance
Paid time off, including sick leave
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U education benefit, including tuition, books, and fees for eligible programs
Performance-based bonuses