(USA) Fashion Coach

Walmart•Easton, PA

3d•Onsite

About The Position

The Fashion Coach supervises and develops hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, recognizing contributions, and fostering belonging. The role coordinates and oversees job-related activities, maintains relationships with key stakeholders, supports business initiatives, sets goals, measures progress, addresses improvement opportunities, and promotes adaptability and continuous learning. The Fashion Coach leads and develops teams through teaching, active listening, store tours and feedback, collaboration across associate levels, communication about store operations and business direction, and guidance in implementing business solutions and change. The role models exceptional customer service, supports service initiatives and community outreach, resolves customer concerns, and develops action plans to improve the customer experience. The position ensures compliance with company policies and supports Walmart’s mission, values, ethics, and integrity standards. It also drives sales and financial performance in the designated store area by reviewing P&L statements, assisting with budgets and forecasts, controlling expenses, overseeing merchandise presentation, seasonal transitions, inventory flow and operational processes, and taking action to mitigate shrink and meet sales and profit goals. The role is guided by Walmart’s values: Respect the Individual, Act with Integrity, Serve our Customers and Members, and Strive for Excellence. The position is based at the Easton, Pennsylvania location. The annual salary range is $65,000–$100,000, with annual or quarterly performance bonuses and possible additional compensation based on location or complex structure.

Requirements

At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Complete all job-required training and assessments.
At facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
At facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Hire, train, mentor, assign duties to, recognize, and develop associates; set clear expectations and promote belonging.
Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, support business initiatives, set goals, measure progress, and address improvement opportunities.
Lead and develop teams through teaching, training, active listening, store tours, and feedback.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Lead company change efforts and provide guidance and clear expectations for implementing business solutions.
Model customer service standards and the One Best Way service model; support customer service initiatives and community outreach.
Ensure customer needs, complaints, and issues are resolved; develop action plans to correct service deficiencies and improve customer experience.
Ensure compliance with company policies and procedures and support the company mission, values, ethics, and integrity standards.
Drive financial performance and sales in the designated store area by reviewing P&L statements and assisting with budgets, forecasts, and expense control.
Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; mitigate shrink and pursue sales and profit goals.
Model Walmart’s values by fostering belonging, building trusting relationships, communicating positively, acting with integrity, putting customers first, and driving continuous improvement.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Live Better U: Walmart-paid education programs, including high school completion, bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are covered.