(USA) Fashion Coach

Walmart•Kirkwood, MO

10d•$65,000 - $100,000•Onsite

About The Position

The Fashion Coach supervises, develops, and mentors hourly associates, including hiring and training, assigning duties, setting expectations, recognizing contributions, and fostering a workplace where associates feel a sense of belonging. The role coordinates and oversees job-related activities and assignments, builds relationships with stakeholders, supports business plans and initiatives, communicates goals, measures progress, and identifies opportunities for improvement and continuous learning. The Fashion Coach leads teams through teaching, training, active listening, store tours and feedback, and communication with associates at all levels about store operations, technology, merchandising, business initiatives, and company direction. The role supports change efforts, provides guidance for business solutions, and communicates objectives effectively. The position models exceptional customer service and supports customer-service initiatives, resolves customer needs and complaints, develops action plans to address deficiencies, and leads process improvements to provide a high-quality customer experience. It ensures compliance with company policies, procedures, mission, values, and ethics standards. The Fashion Coach drives financial performance and sales for the designated store area by reviewing P&L statements; assisting with budgeting, forecasting, and expense control; overseeing merchandise presentation, seasonal transitions, inventory flow, and operational processes; and implementing plans to mitigate shrink and achieve sales and profit goals. The role is expected to demonstrate Walmart’s values of respecting the individual, acting with integrity, serving customers and members, and striving for excellence. The annual salary range is $65,000 to $100,000, with possible annual or quarterly performance bonuses and additional compensation based on location or complex structure. Benefits include health coverage, financial benefits, paid time off, leave programs, disability coverage, discounts, education benefits, and other programs. Eligibility and benefit terms depend on job classification and length of employment.

Requirements

At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Must attend and successfully complete all job-required trainings and assessments.
At facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
At facilities that sell only ammunition and have applicable state requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Hire, train, mentor, and develop hourly associates; assign duties, set clear expectations, recognize associates, and support staffing needs.
Coordinate, complete, and oversee job-related activities and assignments; maintain stakeholder relationships and support plans and initiatives that meet customer and business needs.
Identify and communicate goals and objectives, build accountability, measure progress, address improvement opportunities, and promote continuous learning.
Lead and develop teams through teaching, training, active listening, store tours and feedback, and communication about store operations, technology, merchandising, business initiatives, and company direction.
Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
Model and support customer-service standards and initiatives; resolve customer needs, complaints, and issues; and develop action plans and process improvements to improve customer experience.
Ensure compliance with company policies and procedures and support the company mission, values, and standards of ethics and integrity.
Drive financial performance and sales for the designated store area by reviewing P&L statements, managing or assisting with budgets and forecasts, and controlling expenses.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement action plans to mitigate shrink and achieve sales and profit goals.
Foster belonging, teamwork, trust, effective communication, accountability, and associate development.
Support Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
Attend and successfully complete required job trainings and assessments.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave and family care leave.
Bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards, including possible annual or quarterly performance bonuses.