(USA) Fashion Coach

Walmart • Kirkwood, MO

10d • Onsite

About The Position

The Fashion Coach supervises, develops, and mentors hourly associates by hiring and training employees, assigning duties, setting expectations, recognizing contributions, and helping build a workplace where associates feel they belong. The role coordinates and oversees job-related activities, works with key stakeholders, communicates goals, measures results, addresses improvement opportunities, and promotes adaptability and continuous learning.

The Fashion Coach leads teams through teaching, training, active listening, store tours and feedback, and communication about store operations, technology, business initiatives, merchandising, and company direction. The role supports company change efforts, provides guidance for business solutions, and communicates objectives effectively.

The position models Walmart’s customer-service standards, helps resolve customer needs and complaints, and implements action plans to improve service and customer experience. It ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and integrity standards.

The Fashion Coach drives sales and financial performance in the designated store area by reviewing profit-and-loss statements, assisting with budgeting and forecasting, controlling expenses, monitoring merchandise presentation and inventory flow, and developing action plans to reduce shrink and achieve sales and profit goals. The role is expected to respect individuals, act with integrity, serve customers and members, and strive for excellence.

Requirements

• At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
• Complete and successfully pass all job-required trainings and assessments.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

• Hire, train, mentor, and develop hourly associates; assign duties, set expectations, recognize contributions, and support staffing needs.
• Coordinate and oversee job-related activities and assignments, maintain relationships with stakeholders, communicate goals, measure progress, and address improvement opportunities.
• Lead and develop teams through teaching, training, active listening, store tours, and feedback.
• Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
• Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
• Model customer-service standards and support customer-service initiatives, including resolving customer needs, complaints, and issues.
• Develop and implement action plans to correct customer-service deficiencies and improve the customer experience.
• Ensure compliance with company policies and procedures and support Walmart’s mission, values, ethics, and integrity standards.
• Review P&L statements and assist with budgeting, forecasting, and expense control for the designated business area.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
• Promote a workplace of belonging, build trusting relationships, communicate positively, and help develop and recognize associates.
• Support continuous improvement, learning, and change, and consider the impact of decisions on customers, teams, and stakeholders.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts and Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit for eligible full-time and part-time associates, with tuition, books, and fees paid for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed