(USA) Fashion Coach

Walmart•Madera, CA

3d•Onsite

About The Position

The Fashion Coach supervises and develops hourly associates through hiring, training, mentoring, assigning duties, setting expectations, recognizing contributions, and fostering a workplace where associates feel a sense of belonging. The role coordinates and oversees work activities, builds relationships with stakeholders, communicates goals, measures progress, identifies improvement opportunities, and promotes continuous learning and adaptability. The Fashion Coach leads teams by teaching, listening, touring stores and providing feedback, communicating with associates at all levels, and guiding teams through company initiatives and change. The role models customer service standards, supports customer service initiatives, resolves customer concerns, and develops action plans to address deficiencies and improve the customer experience. The position supports compliance with company policies and procedures, Walmart’s mission and values, and standards of ethics and integrity. It also drives the financial performance and sales of the designated store area by reviewing P&L statements, supporting budgeting and forecasting, controlling expenses, overseeing merchandise presentation and inventory flow, and implementing plans to reduce shrink and achieve sales and profit goals. The role is expected to respect individuals, act with integrity, serve customers and members, and strive for excellence. The annual salary range is $71,000 to $100,000, with additional annual or quarterly performance bonuses. Certain positions may also receive regional pay-zone or complex-structure compensation.

Requirements

2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Complete all job-required training and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Hire, train, mentor, and develop hourly associates; assign duties, set clear expectations, recognize contributions, and support staffing needs.
Coordinate and oversee job-related activities and assignments; maintain stakeholder relationships, communicate goals, measure progress, and address improvement opportunities.
Lead and develop teams through teaching, training, listening, store tours, feedback, and communication about operations, technology, merchandising, business initiatives, and company direction.
Guide teams through company change efforts and provide expectations and guidance for implementing business solutions.
Model and support exceptional customer service, resolve customer needs and complaints, and implement action plans and process improvements to improve customer experience.
Ensure compliance with company policies and procedures and uphold Walmart’s mission, values, ethics, and integrity standards.
Drive the financial performance and sales of the designated store area by reviewing P&L statements, assisting with budgeting and forecasting, and controlling expenses.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; mitigate shrink and support sales and profit goals.
Foster a culture of belonging, build trusting relationships, communicate effectively, and help others develop and succeed.
Make informed decisions, balance short- and long-term priorities, pursue continuous improvement, and support others through change.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts and Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Live Better U education benefit: Walmart-paid tuition, books, and fees for eligible programs ranging from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates.
Annual or quarterly performance bonuses.
Certain positions may include regional pay-zone or complex-structure compensation.