(USA) Auto Care Center Coach

Walmart•Broomfield, CO

10d•$65,000 - $100,000•Onsite

About The Position

The Auto Care Center Coach drives sales and financial performance in the Auto Care Center and service area. This includes managing merchandise presentation, pricing, signing, inventory, budgeting, forecasting, and sales and profit goals. The role provides customer service and assistance with purchases, merchandise, service orders, automotive products, and customer concerns. It also helps ensure technicians are trained and certified on service-related procedures and supports vehicle staging and workflow. The Coach maintains the Auto Care Center, automotive sales floor, and service area by stocking and rotating merchandise, organizing displays, pricing and securing products, maintaining equipment, handling claims and returns, ordering supplies, and monitoring environmental disposal and OSHA compliance. The role coordinates work and initiatives, builds stakeholder relationships, measures results, identifies improvement opportunities, and promotes continuous learning. The position supervises and develops associates through hiring, training, mentoring, assigning duties, and recognizing contributions. It ensures compliance with company policies and procedures and models Walmart’s values, integrity, customer service, accountability, inclusion, and continuous improvement. The position is based at 500 Summit Blvd, Broomfield, Colorado. The annual salary range is $65,000–$100,000, with potential performance-based bonuses and other compensation. Walmart offers a range of health, financial, paid-time-off, leave, disability, discount, education, and other benefits; eligibility and terms may vary.

Requirements

At least 2 years of experience in automotive service or a service industry field.
At least 1 year of supervisory experience.
Valid driver's license.
Complete all job-required trainings and assessments.
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Automotive Certification from Automotive Technical Institute.
Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Experience in an automotive service or service-industry-related field.
Supervisory experience.
ASE Certification.

Responsibilities

Drive sales and financial performance in the Auto Care Center and service area through merchandise management, pricing, inventory, budgeting, forecasting, and corrective plans to achieve sales and profit goals.
Provide customer service by identifying customer needs, assisting with purchasing decisions, locating merchandise, resolving concerns, promoting products and services, and processing service orders in accordance with company policies.
Explain Auto Care Center and automotive products and services, ensure technicians are trained and certified on service-related procedures, and assist with vehicle staging and workflow.
Maintain the Auto Care Center, automotive sales floor, and service area by stocking and rotating merchandise, organizing displays, cleaning, signing and pricing merchandise, securing fragile and high-shrink items, and maintaining equipment.
Handle customer and merchandise claims and returns; zone the area; order and organize merchandise and supplies; and monitor environmental disposal and OSHA compliance and customer safety.
Coordinate and oversee job-related activities and assignments, develop relationships with stakeholders, support business initiatives, communicate goals, measure progress, and identify improvement opportunities.
Supervise and develop associates by hiring, training, mentoring, assigning duties, providing recognition, and fostering a sense of belonging.
Ensure compliance with company policies and procedures and support the company mission, values, standards of ethics and integrity, and Open Door Policy.
Promote Walmart’s values by building collaborative, high-performing teams; acting with integrity; serving customers and members; using data to make decisions; and driving continuous improvement and learning.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards and additional annual or quarterly performance bonuses.
PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.