Assistant Property Manager Jobs

About The Position

Requirements

• High school diploma required.
• Two to three years of property management experience required.
• Knowledge of resident rental lifecycle activities required.
• Basic knowledge of Microsoft Office Suite, including Outlook, Word, PowerPoint, and Excel.
• Excellent interpersonal skills and the ability to communicate effectively and sensitively with all levels of management.
• Sensitivity when handling confidential matters.
• Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency.
• Ability to relay technical concerns with adequate detail, quickly and accurately.
• Ability to read, write, comprehend, and converse in English.
• Ability to use general office equipment, such as a telephone, fax machine, printer, copier, and key track system.
• Excellent customer service and interpersonal skills, with the ability to relate to others.
• Strong organizational and time-management skills.
• Ability to cope with and defuse situations involving angry or difficult people.
• Valid driver’s license, clean driving record, and current auto insurance required.
• Must comply with all safety requirements.
• Must complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Nice To Haves

• Bachelor’s degree preferred.
• Real estate license preferred, though it may be required in some locations.
• Prior experience with Yardi Voyager or an equivalent system preferred.

Responsibilities

• Assist with day-to-day property operations, including resident satisfaction, retention, and resident lifecycle activities.
• Understand and follow the operating guidelines established in the property management agreement.
• Manage accounts receivable, including collecting and posting rent, making daily bank deposits, and maintaining an accurate rent roll.
• Complete daily, weekly, and monthly financial and leasing reports accurately and on time.
• Audit records and files for matters requiring administrative action, including lease expirations, delinquent accounts, and unlawful detainers.
• Collect delinquent balances from former residents.
• Process evictions, including required paperwork, serving notices, and attending court hearings.
• Lease apartments as needed and shop competitive properties.
• Inspect buildings and grounds for safety and cleanliness, and notify maintenance of repair needs.
• Process move-ins, move-outs, and lease renewals.
• Audit new and current lease agreements and resident files for accuracy.
• Assist the Property Manager with staff training in leasing, computer traffic entry, marketing, maintenance, and general office operations.
• Prepare routine correspondence, rental notices, letters, and memorandums.
• Assist with resident relations and problem resolution.
• Assume responsibility for property operations when the Property Manager is absent.
• Comply with company policies, health and safety rules and regulations, and applicable local, state, and federal laws.
• Perform other duties as assigned.

Benefits

• Medical, dental, vision, and mental health coverage options.
• Basic life insurance.
• Matching 401(k) contributions.
• Generous time-off plan, including 10 paid holidays, a community service day, and the employee’s birthday.
• Mentoring and professional development.
• Discounts.
• Tuition reimbursement.
• Recognition program.
• Competitive pay.