Assistant Property Manager

Coastal Ridge•Liberty Center, OH

18d•Onsite

About The Position

The Assistant Property Manager acts as second in command at an assigned conventional multifamily community, contributing to leasing production and helping ensure the property operates at peak performance. The role supports team collaboration, financial oversight, marketing, resident service, and property operations. This is a full-time, non-exempt position reporting to the Property Manager, based at one of the company’s conventional assets in the Liberty Center, Ohio (Cincinnati) area.

Requirements

High school diploma or equivalent required.
Previous experience in leasing and sales required.
Willingness to obtain licenses and/or certifications required by state or local jurisdictions, including but not limited to PA, IL, NJ, and IA.
Ability to participate in emergency duties as needed.

Nice To Haves

Bachelor’s degree preferred.
Leasing Manager experience preferred.
Familiarity with conventional multifamily or student housing strongly preferred.
Proficiency with property management software such as OneSite, Entrata, or other RealPage products preferred.
Intermediate knowledge of Microsoft Office, especially Excel, is desirable.

Responsibilities

Contribute to all aspects of leasing to meet and exceed individual and team goals.
Ensure leads are entered into Entrata, contacted, and followed up on.
Greet prospects, conduct tours, close leases, and oversee application and screening processes.
Monitor and participate in resident renewal efforts.
Maintain the clubhouse, model units, and tour routes to exceptional standards.
Develop a thorough understanding of the property’s features and market positioning, communicate its value, and address common objections.
Guide and support the leasing team by setting clear expectations and providing tools and resources to achieve leasing and marketing objectives.
Shop competitors regularly and update records of market offerings.
Address escalated resident concerns professionally and with care.
Support marketing efforts and resident events to attract prospects and retain residents.
Ensure timely collection and accurate posting of rental and vendor payments.
Address delinquent accounts by preparing late notices, contacting residents and guarantors, and filing evictions when necessary.
Assist the Property Manager with weekly and monthly financial reporting and closing financial books.
Serve as acting Property Manager in the Property Manager’s absence, ensuring compliance with company policies and property guidelines.
Perform other duties as assigned.
Participate in emergency duties as needed.