Assistant Property Manager

Bernstein Management Corporation•Alexandria, VA

17d•$28 - $33•Onsite

About The Position

Bernstein Management Corporation (BMC) is seeking an Assistant Property Manager for Mason Hall in Alexandria, Virginia, an approximately 170-unit residential property. The role owns all leasing activity at the property and supports the Property Manager with day-to-day operations. The Assistant Property Manager contributes directly to the resident experience, retention, and financial performance while providing excellent service and managing competing priorities as part of BMC’s Residential Division. BMC provides training on applications used in the role, ongoing performance feedback, and opportunities for growth within the company. The position involves a varied schedule, including weekends and some holidays as required. Performance-based bonus incentives are available throughout the year.

Requirements

Previous experience in residential property management and leasing.
Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook.
Professional written and verbal communication skills.
Comprehensive knowledge and understanding of multifamily operations, including the ability to detect issues of concern and effectively problem-solve.
Detail-oriented.
Strong analytical and problem-solving skills.
Strong time-management and organizational skills.
Ability to work in a fast-paced environment.
Ability to multitask and follow through.
Ability to work under pressure.
Ability to contribute effectively as a team member on applicable assignments.
Ability to respond to others’ needs in a timely and courteous manner.

Nice To Haves

Experience with Yardi property management accounting software.
College degree.
Knowledge of Fair Housing Laws and Regulations.

Responsibilities

Manage the property’s full leasing cycle as the sole leasing lead.
Meet prospective residents and present available apartments that fit their preferences and budgets.
Review, process, and approve or deny applications.
Review prepared leases and move-in packages to ensure required paperwork is properly executed before signing.
Perform bookkeeping duties as required.
Manage lease renewals proactively.
Manage parking spaces and prepare parking leases.
Keep a daily accounting of leasing traffic.
Schedule authorized contractors and vendors to prepare vacant apartments for move-in, and monitor work in progress.
Perform cost analysis and comparisons when required.
Ensure vendor performance is effective, efficient, and safe.
Respond to resident concerns in a timely, professional, and respectful manner.
Prepare resident move-out forms and submit them to the manager on the resident’s move-out date.
Address resident noise complaints in writing.
Prepare and send resident correspondence using RentCafé.
Encourage resident retention.
Inspect apartments for move-in readiness two days before move-in.
Conduct pre- and post-move-out inspections.
Inspect properties upon request by residents or management.
Help foster professionalism, customer service, attention to detail, and pride of work among staff.
Assist in developing the on-site team through effective training and guidance.
Assist the Manager and Property Manager with resident and vendor concerns.
Help implement authorized company policies and procedures and ensure compliance as necessary.
Help ensure the property’s physical aspects are functional, safe, and attractive.
Attend periodic training seminars to improve property management techniques.
Perform other duties for which trained and qualified.
Be available to work a varied schedule, including weekends and some holidays as required.