ASSISTANT PROPERTY MANAGER

Gene B. Glick Company, Inc.•Savannah, GA

18d

About The Position

Glick is seeking an Assistant Property Manager for its 129-unit Rendant apartment community. The role assists the Property Manager in supporting satisfactory community cash flow, maintaining the property to Company standards, ensuring customer satisfaction, and managing the property when the Property Manager is absent. The position includes leasing and resident-service duties, eligibility and certification work, rent collection support, problem resolution, and accurate recordkeeping in compliance with HUD regulations and Fair Housing requirements.

Requirements

High school diploma or an equivalent combination of education, training, or experience.
Must be detail-oriented and organized.
Must have and maintain a valid driver’s license in the state of residence.
Able to work a varied schedule, including weekends.
Must be willing to travel for training and meetings.
Must communicate effectively verbally and in writing.
Must be able to read and comprehend English.

Nice To Haves

Property Management experience preferred.
Fluency in Spanish is a plus.

Responsibilities

Promptly answer telephone and email inquiries from residents and prospective residents.
Follow up with prospective residents by email to obtain appointments to show the community.
Assist with move-ins, move-outs, certifications, and renewals.
Greet prospective residents, tour model or vacant apartments, demonstrate apartment features and community amenities, explain occupancy terms, and provide information about local areas.
Close leasing sales with prospective residents and obtain a holding deposit, if applicable, and an application for an apartment or waiting list.
Follow up with prospective residents who have not leased to continue the sales process and secure the sale.
Determine and certify prospective residents’ eligibility in accordance with government regulations and Company procedures.
Assist with marketing surveys.
Pursue and collect rent payments and assist with delinquencies and court filings.
Investigate complaints, disturbances, and violations, and resolve problems under management rules and regulations.
Prepare, submit, and maintain accurate records, reports, and documents.
Maintain the confidentiality of resident-file information, including income, credit reports, and assets.
Provide information and reports in coordination with other departments as needed.
Conduct activities in accordance with HUD regulations and Fair Housing requirements.
Assist the Property Manager in maintaining satisfactory cash flow, Company property standards, and customer satisfaction, and manage the property in the Property Manager’s absence.