Store Manager - 88

Storagepro Management • Redwood City, CA

2d

About The Position

StoragePRO is hiring an Assistant Property Manager to manage self-storage facilities in the Redwood City/San Jose, California area. The role focuses on renting storage units, providing customer service, maintaining facility standards and records, and supporting sales and marketing. The Assistant Property Manager reports to the District Manager and may cover different stores within the same general geographic area during the work week. Attendance is an essential job function, and other duties may be assigned.

StoragePRO describes its workplace as having a family feel, with an emphasis on positive attitudes, problem solving, patience, customer service, and career growth. The company is committed to diversity, equity, and inclusion and states that it does not discriminate on the listed protected bases.

Requirements

• Excellent customer service and sales skills.
• Excellent verbal and written communication skills.
• Proficiency with computers, including Word, Excel, and email.
• Ability to build rapport with tenants and work with a diverse range of people and customers.
• Ability to adapt, multitask, prioritize, and thrive in a varying-paced environment.
• Professional appearance and demeanor.
• High school diploma or equivalent.
• Consent to a pre-employment background check.
• Valid driver’s license and reliable transportation.
• U.S. work authorization.

Nice To Haves

• At least 2 years of supervisory experience is preferred.
• College education is preferred.

Responsibilities

• Rent storage units and explain options and pricing to meet customer needs.
• Provide exceptional customer service, respond to inquiries, resolve concerns, and build positive customer relationships.
• Conduct regular facility inspections to ensure cleanliness, security, and proper functioning of equipment.
• Process payments, collect late fees, and maintain accurate financial records.
• Market and promote storage units and related products.
• Perform light maintenance and report major issues to designated personnel.
• Maintain accurate, up-to-date tenant information and rental agreements.
• Follow company policies and procedures and help maintain a safe, secure environment.
• Cover different stores during the work week within the same general geographic area.
• Attend work reliably; attendance is an essential job function.
• Perform other duties as assigned.

Benefits

• Extensive training and opportunity for career advancement.
• Performance-based bonus programs.
• Medical, dental, vision, and life insurance.
• Paid vacation, holidays, and sick days.
• 401(k) with employer contribution.
• Employee events and contests.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED