Store Manager - 88
About The Position
StoragePRO is hiring an Assistant Property Manager to manage self-storage facilities in the Redwood City/San Jose, California area. The role involves renting storage units, providing customer service, maintaining facility security and cleanliness, processing payments, promoting products, and keeping accurate tenant and financial records. The Assistant Property Manager may cover different stores within the same general geographic area during the work week and reports to the District Manager. Attendance is an essential job function, and other duties may be assigned. StoragePRO describes its workplace as having a family feel, with employees valued as its greatest asset. The company emphasizes positive attitudes, problem-solving, patience, customer service, career growth, and diversity, equity, and inclusion. StoragePRO manages more than 150 facilities and has over 300 employees.
Requirements
- Excellent customer service and sales skills.
- Excellent verbal and written communication skills.
- Proficiency with computers, including Word, Excel, and email.
- Ability to build rapport with tenants and work with a diverse array of people and customers.
- Adaptability, multitasking, prioritization, and ability to thrive in a varying-paced environment.
- Professional appearance and demeanor.
- High school diploma or equivalent.
- Consent to a pre-employment background check.
- Valid driver's license and reliable transportation.
- Authorization to work in the United States.
Nice To Haves
- A minimum of two years of supervisory experience is preferred.
- College education is preferred.
- Experience as a store manager, customer service associate, shift supervisor or lead, front desk agent, rental agent, key holder, retail associate, property manager, cashier, or in a similar role is encouraged.
Responsibilities
- Rent storage units and explain options and pricing to meet customer needs.
- Provide exceptional customer service, respond to inquiries, resolve concerns, and build positive relationships.
- Conduct regular facility inspections to ensure cleanliness, security, and proper equipment functioning.
- Process payments, collect late fees, and maintain accurate financial records.
- Market and promote storage units and related products.
- Perform light maintenance and report major issues to designated personnel.
- Maintain accurate and current tenant information and rental agreements.
- Follow company policies and procedures and help ensure a safe, secure environment.
- Cover different stores within the same general geographic area during the work week.
- Attend work reliably; attendance is an essential job function.
- Perform other duties as assigned.
Benefits
- Extensive training and opportunity for career advancement.
- Performance-based bonus programs.
- Medical, dental, vision, and life insurance.
- Paid vacation, holidays, and sick days.
- 401(k) with employer contribution.
- Employee events and contests.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
