Assistant Property Manager (On-Site)

Peak Midrise-Highrise • Chicago, IL

20h • $53,000 - $68,000 • Onsite

About The Position

The Assistant Property Manager assists with preserving and increasing the value of a real estate investment by supporting the day-to-day operations of a residential building or portfolio and helping meet the owner’s goals and objectives. The role supports tenant relations, rent collection, agreement monitoring, and property upkeep, while providing responsive service to residents and communicating with office staff, managers, and ownership.

The Assistant Property Manager processes and screens applications, prepares leases, coordinates move-ins, handles tenant changes and communications, and supports renewals, complaints, move-outs, collections, and resident events. The position also inspects properties and units, follows up on maintenance issues, assists with vendor bids and upkeep projects, participates in owner status meetings, and helps maintain compliance with company policies and applicable regulations.

The schedule is Tuesday through Saturday, 9 a.m. to 5 p.m. The employee must be able to access email on weekends and be available to resolve emergency issues as needed. Compensation is $53,000–$68,000. The company offers medical, dental, and vision insurance; eligibility to participate in a 401(k) plan; paid vacation and sick time; 15 company-paid holidays and the employee’s birthday off; and a collaborative, entrepreneurial culture focused on innovation and career growth.

Requirements

• Hold a leasing license or obtain one within 90 days of employment.
• Have knowledge of and strong interest in real estate and property management.
• Demonstrate the ability to work independently, manage emotions, and build strong relationships with customers, Peak employees, and vendors.
• Have a positive attitude and be highly organized and detail-oriented, with sound judgment.
• Be able to ask for help when needed.
• Be familiar with applicable local, state, and federal laws and regulations.
• Be able to handle a large volume of emails and phone calls.
• Have strong interpersonal and business communication skills.
• Be competent with, or willing to learn and use, systems and tools such as Yardi and Excel.
• Be proficient with Microsoft Office, including Excel, Word, and Outlook.
• Have knowledge of financial reporting.
• Be able to access email on weekends and respond to emergency issues as needed.
• Be able to operate a computer and other office productivity machinery, such as a calculator, copy machine, and printer.
• Be able to move around different areas of the property and stand, sit, and walk up and down stairs for periods of time.

Nice To Haves

• Basic knowledge of building maintenance.

Responsibilities

• Process, screen, and review new applications and communicate with residents, prospective residents, and the leasing team.
• Generate new leases.
• Inspect future move-in units and ensure they are prepared, including keys and move-in information or gifts.
• Coordinate move-ins, ensure keys are picked up, and process move-ins in Yardi/RentCafé CRM.
• Enforce rental agreement terms and, when necessary, oversee eviction proceedings.
• Communicate with residents about renewals, complaints, move-outs, and collections.
• Process tenant changes and buyouts in Yardi/RentCafé CRM.
• Send applicable resident communications and update Yardi/CRM accordingly.
• Assist the Property Manager with resident event planning, notifications, newsletters, and general building communications.
• Work with the Bookkeeper and Property Manager to resolve tenant ledger and billing issues.
• Provide timely, attentive, upbeat service to residents and address or explain their needs in a manner that reflects positively on the company.
• Regularly inspect the property and units to ensure they are in good working order and meet building requirements.
• Coordinate follow-up on maintenance issues, communicate tenant work orders, provide insight, and respond promptly to help resolve issues.
• Assist the Property Manager with collecting vendor updates and new contractor bids.
• Assist with coordinating maintenance, special, and annual upkeep projects assigned by the Property Manager.
• Participate in property status calls or meetings with the owner.
• Maintain open communication with the Property Manager about vacancies, tenants, property condition, and financial issues.
• Ensure compliance and organization of owner and management agreements with utility companies.
• Network with Peak leasing agents and coordinators to build competency and efficiency.
• Comply with Peak Properties policies and federal and local regulations.
• Attend Peak meetings and connect with other Peak employees to share best practices.
• Perform additional duties as assigned by management.

Benefits

• Comprehensive medical insurance through BCBS
• Dental insurance
• Vision insurance
• Eligibility to participate in a 401(k) plan
• Paid vacation and sick days
• 15 company-paid holidays
• Birthday off
• Collaborative and entrepreneurial culture committed to innovation and career growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed