Assistant Property Manager, Multifamily

Cushman & Wakefield•Mesa, AZ

17d•$22 - $26

About The Position

The Assistant Property Manager helps maintain the community to a market-ready standard and deliver a high level of service. The role supports the Property Manager with overall property operations, financial management, leasing, marketing, resident relations, and the performance of the on-site team. The position is based in a professional office environment and also involves travel between properties and buildings in varying weather conditions.

Requirements

High school diploma, GED, technical school, or vocational school education required.
At least 3 years of property management experience.
At least 1 year of management experience.
Effective communication and customer service skills.
Computer literacy, including Microsoft Office Suite and internet navigation.
General office, bookkeeping, and sales skills.
Excellent oral and written communication skills.
Ability to supervise and manage a team.
Ability to travel up to 25% of the time.
Ability to meet the stated physical demands, including standing and walking for extended periods, using stairs or ladders, operating office machinery, and lifting, carrying, pushing, pulling, or moving objects within the stated weight limits.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Help ensure the smooth operation of the community in a fast-paced environment.
Assist the Property Manager with property operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
Help provide superior service and communication to residents and prospects to improve customer satisfaction, renewals, revenue, reputation, and profitability.
Complete lease and renewal paperwork in accordance with company standards.
Track and evaluate advertising and client traffic.
Model and support the Cushman & Wakefield mission.
Assist with day-to-day operations of the on-site team and ensure company policies and procedures are followed.
Interview, hire, and coach staff as needed to maintain an effective on-site team.
Maintain residents’ files in accordance with company standards.
Promote a positive living environment through prompt conflict resolution and consistent follow-up.
Manage and maintain the community budget and finances.
Work with leasing staff to meet leasing and marketing goals.
Identify staff leasing opportunities and set goals to improve staff performance.
Perform other related duties as required or assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two paid volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance.
Supplementary benefit options, including pet insurance and pre-tax spending accounts.
Early access to pay.
Company discounts program.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in flexible spending accounts, health savings accounts, retirement savings plans, and disability insurance programs.
Paid and unpaid time away from work.