Assistant Property Manager, Multifamily

Harbor Group Management • Miami, FL

9d

About The Position

The Assistant Property Manager supports the Property Manager with the day-to-day financial, operational, and administrative functions of a multifamily residential community. The role contributes to resident relations, rent collection, leasing support, financial reporting, and property operations to support the successful operation of the property.

The position may also act as the on-site supervisor when the Property Manager is absent, help train and supervise property staff, and maintain communication with ownership or management about community performance. Additional duties that can be performed safely may be assigned as needed.

Requirements

• High school diploma or equivalent.
• At least two years of experience in multifamily property management.
• Strong understanding of lease agreements, rent collection, and lease enforcement procedures.
• Proficiency with Microsoft Office; property management software experience is required.
• Comfort with general ledger postings, security deposit accounting (SODA), and financial reconciliations.
• Excellent organizational and communication skills, including the ability to manage multiple tasks and deadlines in a fast-paced environment.
• Strong attention to detail and problem-solving skills; ability to work independently or as part of a team.
• Customer-service orientation and ability to interact professionally with residents and vendors.
• Valid driver’s license; used for operating golf carts if applicable.

Nice To Haves

• Proficiency with social media platforms such as Facebook, Instagram, and LinkedIn.

Responsibilities

• Collect and post rent, fees, and other payments; manage delinquencies and apply collection procedures.
• Prepare daily bank deposits, reconcile bank accounts, and complete financial reporting tasks.
• Process accounts payable and vendor invoices, ensuring appropriate coding, approvals, and reconciliation.
• Assist with month-end close-out procedures, general ledger postings, and security deposit accounting.
• Support leasing, including showing units, processing applications, and executing lease agreements.
• Support lease renewals and explain community policies to new and prospective residents.
• Regularly shop competitive properties to maintain market awareness.
• Respond promptly and professionally to resident complaints, service requests, and inquiries.
• Promote resident satisfaction and retention through customer service and proactive communication.
• Circulate community notices and correspondence weekly, monthly, or as needed.
• Use property management software for transaction entry, record keeping, and reporting.
• Ensure compliance with company policies, lease agreements, legal requirements, and fair housing laws.
• Assist with resident move-ins and move-outs, including lease term reviews, fee application, and disposition processing.
• Coordinate with maintenance staff on unit turns and service requests.
• Act as the on-site supervisor when the Property Manager is absent.
• Assist in training and supervising property staff and delegate tasks as appropriate.
• Communicate with ownership or management and provide community performance updates as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED