Assistant Property Manager, Multifamily

Cushman & Wakefield•Parkville, MO

8d•$22 - $26

About The Position

The Assistant Property Manager is responsible for maintaining the community to a market-ready standard and ensuring a high level of service. The role supports the Property Manager in overseeing community operations, finances, staff performance, leasing, resident relations, and property standards. It also helps build and motivate a high-performing team to maximize property performance.

Requirements

High school diploma, GED, or technical or vocational school required.
At least 3 years of property management experience.
At least 1 year of management experience.
Effective communication and customer service skills.
Computer literacy, including Microsoft Office Suite and internet navigation.
General office, bookkeeping, and sales skills.
Excellent oral and written communication skills.
Ability to supervise and manage a team.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Help ensure the smooth operation of the community in a fast-paced environment.
Assist the Property Manager with operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
Help provide superior customer service and communication to residents and prospects to improve satisfaction, renewals, revenue, reputation, and profitability.
Complete lease and renewal paperwork according to company standards.
Track and evaluate advertising and client traffic.
Model and support the Cushman & Wakefield mission and company standards.
Assist with day-to-day operations of the on-site team and ensure company policies and procedures are followed.
Support interviewing, hiring, and coaching staff as needed.
Maintain residents' files according to company standards.
Promote a positive living environment through prompt conflict resolution and consistent follow-up.
Manage and maintain community budgets and finances.
Work with leasing staff to meet leasing and marketing goals.
Set goals with staff and identify opportunities to improve their performance.
Perform other related duties as required or assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, plus supplementary benefit options including pet insurance, pre-tax spending accounts, and early access to pay.
Company discounts program with savings at major retailers and service providers.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in health savings accounts, retirement savings plans, disability insurance programs, and paid and unpaid time away from work.