Assistant Property Manager, Multifamily

Harbor Group Management•Conroe, TX

About The Position

The Assistant Property Manager supports the Property Manager in overseeing the day-to-day financial, operational, and administrative functions of a multifamily residential community. The role contributes to resident relations, rent collection, leasing support, financial reporting, and property operations to help ensure the community runs smoothly and successfully. The Assistant Property Manager may serve as the on-site supervisor when the Property Manager is absent and may assist with training and supervising property staff.

Requirements

High school diploma or equivalent.
At least two years of experience in multifamily property management.
Strong understanding of lease agreements, rent collection, and lease enforcement procedures.
Proficiency with Microsoft Office and experience with property management software.
Comfort with general ledger postings, security deposit accounting (SODA), and financial reconciliations.
Excellent organizational and communication skills, including the ability to manage multiple tasks and deadlines in a fast-paced environment.
Strong attention to detail and problem-solving skills, with the ability to work independently or as part of a team.
Customer-service orientation and the ability to interact professionally with residents and vendors.
Valid driver’s license required for operating golf carts if applicable.

Nice To Haves

Proficiency in social media platforms such as Facebook, Instagram, and LinkedIn.

Responsibilities

Collect and post rent, fees, and other payments; manage delinquencies and implement collection procedures.
Prepare daily bank deposits, reconcile bank accounts, and complete financial reporting tasks.
Process accounts payable and vendor invoices, ensuring proper coding, approvals, and reconciliation.
Assist with month-end close-out procedures, general ledger postings, and security deposit accounting.
Support leasing efforts by showing units, processing applications, and executing lease agreements.
Support lease renewal programs and educate new and prospective residents about community policies.
Shop competitive properties regularly to maintain market awareness.
Respond promptly and professionally to resident complaints, service requests, and inquiries.
Promote resident satisfaction and retention through excellent customer service and proactive communication.
Circulate community notices and correspondence weekly, monthly, or as needed.
Use property management software for transaction entry, record keeping, and reporting.
Ensure compliance with company policies, lease agreements, legal requirements, and fair housing laws.
Assist with resident move-ins and move-outs, including lease term reviews, fee application, and disposition processing.
Coordinate with the maintenance team to ensure timely unit turns and service requests.
Act as on-site supervisor in the absence of the Property Manager.
Assist in training and supervising property staff and delegate tasks as appropriate.
Maintain open communication with ownership and management and provide community performance updates as needed.