Assistant Property Manager, Multifamily

Cushman & Wakefield • Charlotte, NC

7d • $24 - $28 • Onsite

About The Position

The Assistant Property Manager helps maintain the community at a market-ready standard and ensure consistently high service. The role supports the Property Manager with overall property operations, financial performance, resident and prospect relations, leasing and marketing, and the supervision and development of the on-site team. The position works in a fast-paced professional office environment and includes travel between properties and buildings in varying weather conditions.

Requirements

• High school diploma, GED, technical school, or vocational school education is required.
• At least 3 years of property management experience.
• At least 1 year of management experience.
• Effective communication and customer service skills.
• Computer literacy, including Microsoft Office Suite and internet navigation.
• General office, bookkeeping, and sales skills.
• Excellent oral and written communication skills.
• Ability to manage a team.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Assist the Property Manager with property operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
• Provide excellent customer service and communication to residents and prospects to support satisfaction, renewals, revenue, reputation, and profitability.
• Complete lease and renewal paperwork in accordance with company standards.
• Track and evaluate advertising and client traffic.
• Model the company mission and maintain company policies and procedures.
• Support and supervise day-to-day operations of the on-site team.
• Interview, hire, and coach staff as needed; set goals and help improve staff performance.
• Maintain resident files according to company standards.
• Promote a positive living environment by resolving resident conflicts promptly and following up consistently.
• Manage and maintain the community budget and finances.
• Work with leasing staff to meet leasing and marketing goals.
• Perform other related duties as assigned.

Benefits

• 120 hours of paid time off annually, prorated upon hire.
• 40 hours of sick time annually, prorated upon hire.
• Two volunteer days annually.
• 12 or more company holidays annually.
• Paid parental leave.
• Medical, dental, vision, and life insurance, with supplementary benefit options.
• Pet insurance.
• Pre-tax spending accounts.
• Early access to pay.
• Company discounts program.
• Personal and professional development resources, including LinkedIn Learning.
• Employee Assistance Program and counseling services.
• Eligible employees may enroll in health savings accounts, retirement savings plans, disability insurance, and paid and unpaid time away from work.
• Competitive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED