Assistant Property Manager, Multifamily

Cushman & Wakefield • Greeley, CO

7d

About The Position

The Assistant Property Manager is responsible for maintaining multifamily communities to a market-ready standard and ensuring a consistently high level of service. The role assists the Property Manager with overall property operations and helps build and motivate high-performing teams to maximize property performance. Duties include supporting maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, renewals, service contracts, expense control, and audits. The position also supports resident and prospect service, leasing and marketing goals, staff supervision and development, community finances, and compliance with company policies and procedures.

Requirements

• High school diploma, GED, technical school, or vocational school is required.
• At least 3 years of property management experience.
• At least 1 year of management experience.
• Effective communication and customer service skills.
• Computer literacy, including Microsoft Office Suite and internet navigation.
• General office, bookkeeping, and sales skills.
• Excellent oral and written communication skills.
• Ability to supervise and manage a team.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Help ensure the community runs smoothly in a fast-paced environment.
• Assist the Property Manager with property operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
• Provide superior customer service and communication to residents and prospects to support satisfaction, renewals, revenue, reputation, and profitability.
• Complete lease and renewal paperwork in accordance with company standards.
• Track and evaluate advertising and client traffic.
• Model and maintain the Cushman & Wakefield mission and assist the team in doing so.
• Assist with day-to-day operations of the on-site team and ensure company policies and procedures are followed.
• Interview, hire, and coach staff as needed to maintain an effective on-site team.
• Maintain resident files in accordance with company standards.
• Promote a positive resident living environment through prompt conflict resolution and consistent follow-up.
• Manage and maintain the community budget and finances.
• Work with leasing staff to meet leasing and marketing goals.
• Identify leasing staff development opportunities and set goals to improve individual performance.
• Perform other related duties as required or assigned.

Benefits

• 120 hours of paid time off annually, prorated upon hire.
• 40 hours of sick time annually, prorated upon hire.
• Two volunteer days annually.
• 12 or more company holidays annually.
• Paid parental leave.
• Medical, dental, vision, and life insurance, with supplementary benefit options including pet insurance and pre-tax spending accounts.
• Early access to pay.
• Company discounts program.
• Personal and professional development resources, including LinkedIn Learning.
• Employee Assistance Program and counseling services.
• Eligible employees may enroll in health savings accounts, retirement savings plans, and disability insurance programs.
• Competitive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED