Administrative Assistant Jobs in Frisco, PA

About The Position

Responsibilities

• Develop, maintain, and manage APP schedules across practice locations, including daily, weekly, monthly, and annual staffing assignments.
• Manage PTO, CME, holiday, and leave requests while ensuring clinical coverage and operational needs are met.
• Identify and resolve scheduling conflicts and coverage gaps, including coordinating coverage for sick calls, emergencies, and unexpected absences.
• Manage coverage schedules for infusion, clinic, hospital rounding, urgent care, and specialty clinics as applicable.
• Monitor staffing trends and scheduling utilization, identify opportunities for optimization, and maintain accurate scheduling records and staffing databases.
• Provide staffing reports and communicate schedule changes to APPs, physicians, managers, site leadership, and operational leadership.
• Provide administrative support to the Senior Director of APPs and APP leadership team.
• Prepare agendas, presentations, reports, correspondence, and meeting materials; coordinate meetings, interviews, and educational sessions; record minutes and track action items.
• Maintain departmental policies, procedures, organizational charts, and resource documents.
• Support budget tracking, invoice processing, purchasing requests, expense reconciliation, travel, conference registration, and APP continuing education activities.
• Coordinate onboarding for new APPs, including orientation schedules, EMR training, access requests, equipment procurement, and departmental introductions.
• Assist with credentialing, privileging, licensure and DEA renewals, and certification tracking.
• Maintain APP rosters, committee assignments, call schedules, and organizational records; track mandatory education, competencies, compliance requirements, and annual attestations.
• Assist with collecting and reporting productivity, quality, access, and workforce metrics; support recruitment activities, interview coordination, APP engagement initiatives, and recognition programs.
• Coordinate tracking and reporting related to the Healthcare Reform Act (HCRA) provider pool and reimbursement programs, as applicable.
• Maintain employment status, service location, provider eligibility, and HCRA documentation records; partner with Finance, Revenue Cycle, Credentialing, and Human Resources to support accurate HCRA reporting.
• Monitor provider onboarding and termination updates that affect HCRA eligibility and reimbursement; assist with audit documentation and HCRA-related requests and reporting.
• Maintain workforce databases supporting state and regulatory reporting and track APP enrollment and participation requirements for payer, governmental, and funding programs.
• Prepare routine HCRA reports and dashboards and ensure provider demographic, employment, and practice-location information is accurate for submissions.
• Generate monthly reports on staffing, productivity, access, onboarding, turnover, and vacancies; support workforce planning, staffing projections, dashboards, and KPI reporting.
• Maintain historical staffing and operational records.
• Serve as a liaison among APP leadership, APP staff, physicians, nursing, operations, human resources, credentialing, finance, and scheduling teams.
• Disseminate organizational communications and operational updates, coordinate follow-up on departmental initiatives and projects, maintain confidentiality, and foster collaborative working relationships.

Benefits

• Opportunities for professional growth and continuing education
• Collaborative and compassionate team environment
• Multiple locations throughout the Capital Region