Front Office Administrative Assistant
About The Position
The Provinces Dental is seeking an experienced Front Office Administrative Assistant to join its team in Chandler, Arizona. The role supports a busy dental practice by managing patient scheduling and treatment coordination, helping patients understand insurance benefits and financial arrangements, and providing a welcoming, professional experience. The practice describes its environment as supportive, organized, and team-oriented, with teamwork, exceptional patient care, and positive patient experiences as priorities. This is a full-time position scheduled four days per week, with availability Monday through Friday and two Saturdays per month. Pay is $23–$25 per hour, based on experience.
Requirements
- At least 3 years of dental front office experience.
- Strong dental scheduling and treatment coordination experience.
- Knowledge of dental procedures and ability to clearly explain treatment to patients.
- Understanding of PPO insurance plans and dental benefits.
- Comfort discussing financial arrangements and collecting payments.
- Dentrix experience.
- Excellent communication, telephone, and interpersonal skills.
- Organized and proactive, with the ability to thrive in a fast-paced environment.
- Positive leadership qualities and a team-first attitude.
Nice To Haves
- Bilingual in Spanish.
Responsibilities
- Manage scheduling for treatment, recare, and follow-up appointments.
- Maintain a productive, efficiently filled schedule.
- Review and contact patients about unscheduled treatment and appointments.
- Present treatment plans, including insurance benefits, estimated out-of-pocket costs, and financial arrangements.
- Collect patient payments for treatment.
- Assist with patient check-in and check-out as needed.
- Confirm upcoming appointments and review scheduling needs.
- Submit insurance claims and pre-authorizations as needed and assist with follow-up.
- Coordinate communication with patients, specialists, and other dental offices.
- Assist patients with prescription coordination, specialist follow-up, and post-treatment questions.
- Provide a welcoming, professional experience for every patient.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid time off
- Paid holidays
- 401(k) options
- Supportive, team-oriented work environment
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
