Full-Time Administrative Assistant

Kohl's•Spring Valley, NV
•Onsite

About The Position

As Store Support Lead, you will support the store leadership team and associates with administrative and operational store functions. You will use technology to support store operations and help ensure day-to-day communication, excellent customer service, and operational efficiency. The role also involves cross-training and working in different store areas as scheduled.

Requirements

  • Must be at least 18 years of age.
  • Strong verbal and written communication and interpersonal skills.
  • Flexible availability, including days, nights, weekends, and holidays.
  • Ability to perform the role’s listed accountabilities and satisfactorily complete company training programs.
  • Ability to comply with dress code requirements.
  • Basic math and reading skills, legible handwriting, and basic computer skills.
  • Ability to operate and communicate using multiple-frequency devices, handheld scanners, and other technology equipment.
  • Ability to use a computer for communication, scheduling, detailed recordkeeping, and reviewing data and spreadsheets.
  • Ability to maintain prompt and regular attendance and meet company scheduling requirements.
  • Ability to lift up to 50 pounds frequently and occasionally lift more than 50 pounds with a two-person lift.
  • Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push, and pull frequently.
  • Ability to sit, stand, and walk for the duration of a scheduled shift of at least eight hours.
  • Ability to visually verify information and locate and inspect merchandise.
  • Ability to comply with health and safety standards.

Nice To Haves

  • Experience with decision-making and problem-solving in a fast-paced environment.
  • Retail or service industry experience.

Responsibilities

  • Resolve store associate and administrative needs by handling store payroll, scheduling, cash office tasks, and supply orders in partnership with store leadership.
  • Plan, communicate, and share information with team members using company tools and technology, following daily, weekly, and monthly routines.
  • Maintain associate common areas and office areas to support a safe and engaging work environment.
  • Facilitate orientation when directed and accurately onboard new associates in compliance with company guidelines and best practices.
  • Complete assigned operational tasks and shortage-reduction programs accurately.
  • Monitor and follow up on store training, surveys, and audits to ensure deadlines are met.
  • Maintain in-store technology devices, including handheld scanners and two-way radios.
  • Communicate and help resolve store technology issues.
  • Complete cross-training as needed and work in various store departments and areas as scheduled.
  • Model integrity, honesty, teamwork, sound judgment, customer service, and company standards.
  • Lead by example in meeting or exceeding individual goals, including productivity, credit, and loyalty goals.
  • Maintain operational standards, shortage mitigation, merchandising presentation, accurate pricing, and proper signing.
  • Complete multiple tasks within established timeframes and reinforce company policies, procedures, standards, and guidelines.
  • Follow company safety policies for associates and customers.
  • Perform other responsibilities as assigned.
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