Branch Administrative Assistant

Maxim Crane Works•Stoughton, MA

About The Position

The Branch Administrative Assistant supports daily branch operations at Maxim Crane Works, working closely with the Dispatcher and other branch personnel. The position helps coordinate job logistics, maintain accurate records, support payroll processing, and ensure crews have the information and documentation needed to work safely and efficiently. The role provides hands-on exposure to dispatch operations, payroll, job coordination, compliance, and field support. The position primarily works in a typical office environment and requires regular movement throughout the workplace. Duties may include walking, reaching, bending, kneeling, crouching, crawling, pushing, pulling, and handling materials. The employee may occasionally lift or move items weighing up to 25 pounds. Salary is $60,000–$65,000, depending on experience.

Requirements

  • High school diploma or GED.
  • Strong communication skills and attention to detail.
  • Proficiency in Microsoft Office applications and general computer systems.
  • Excellent organizational and multitasking skills, including the ability to manage competing priorities and deadlines.
  • Strong problem-solving skills and the ability to make sound decisions in a fast-paced environment.
  • Ability to communicate effectively, follow written and verbal instructions, and work collaboratively with employees across the organization.
  • A flexible, team-oriented approach and willingness to learn new systems and processes.

Nice To Haves

  • Previous administrative experience in a fast-paced environment.
  • Payroll experience, particularly in an industrial or construction setting.
  • Familiarity with a computerized maintenance management system (CMMS), such as Job Cost Dispatch.
  • Experience coordinating background checks and drug screenings.

Responsibilities

  • Assist the Dispatcher with coordinating jobs, processing and communicating job instructions, and preparing permits and other required documentation.
  • Prepare maps, directions, job-specific paperwork, and other materials for field personnel.
  • Assist with monitoring weather conditions, reviewing DOT regulations, coordinating with the Compliance Specialist, and tracking site-specific requirements.
  • Verify required inspections are completed and properly filed; communicate discrepancies or service issues to the Service Department; and review ELD compliance for cranes assigned to the branch.
  • Collect daily employee timesheets, verify applicable pay rates based on job type and employee, and enter time into the CMMS system (Job Cost Dispatch).
  • Help manage job-site prerequisites and compliance documentation, including administrative support for background checks and drug screenings as needed.
  • Maintain accurate records, manage competing priorities, meet deadlines, and provide general administrative support to the branch.
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